Cheval Blanc Executive Housekeeper

About Cheval Blanc

Cheval Blanc is the luxury hospitality maison within the LVMH group, recognised for highly personalised service, artisanal savoir‑faire and culinary partnerships. The brand operates signature properties in major international destinations and positions itself as a destination of refined hospitality and bespoke guest experiences.

Role & Responsibilities

• Lead and coordinate housekeeping teams assigned to guest floors and public areas, ensuring seamless daily operations and adherence to maison standards.
• Work closely with Majordomes (butlers) to deliver tailor‑made, anticipatory service and bespoke in‑room experiences for high‑end clientele.
• Oversee room preparation, turndown and refreshment protocols; guarantee immaculate presentation and flawless functioning of in‑room intelligent systems.
• Implement and monitor quality‑control procedures, inspections and corrective actions to maintain exacting cleanliness and presentation standards.
• Manage staffing, rostering and the 4‑on/3‑off work rhythm; provide coaching, training and performance feedback to cultivate team excellence and harmony.
• Control inventories of linen, amenities and housekeeping supplies; liaise with procurement to ensure timely replenishment and cost control.
• Represent the housekeeping department in cross‑functional meetings, championing guest‑centric solutions and operational improvements.

Qualifications

• Relevant hotel vocational diploma (BTS Hôtellerie‑Restauration option A, BP Gouvernante, Bac Technologique Hôtellerie or CAP Services Hôteliers) or equivalent professional credentials.
• Minimum five years' progressive experience in luxury hotel housekeeping with supervisory responsibility.
• Proven mastery of Opera Cloud property management system.
• Professional command of English (written and spoken); additional languages are advantageous.
• Impeccable personal presentation, diplomatic manner and strong guest‑service orientation.
• Demonstrated organisational skills, rigor, discretion and an eye for interior decoration and detail.

Skills

Experience

Minimum 5 years in luxury hotel housekeeping or a comparable supervisory role, with demonstrated experience managing teams, quality standards and guest‑room operations.

Education

BTS Hôtellerie‑Restauration (option A) or equivalent vocational diploma; alternatively BP Gouvernante, Bac Technologique Hôtellerie or CAP Services Hôteliers (or equivalent professional qualifications).

Workplace

Benefits

13th month salary after one year; access to LVMH private sales after six months; uniform provided and laundered; staff restaurant meals; 90% reimbursement of transport pass (Pass Navigo, Vélib, Transilien); corporate Uber account for night shifts (conditions apply); 100% covered bicycle parking subscription (conditions apply); work rhythm of 4 days on / 3 days off.

Culture

Cheval Blanc cultivates a couture approach to hospitality, combining discreet luxury, creative gastronomy and rigorous attention to detail. The maison prizes artisanal skill, teamwork and a service ethos that anticipates guests' needs while fostering professional development within the LVMH group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.