Cheval Blanc Boutique Sales Associate
- Location
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Apr 26, 2026
About Cheval Blanc
Cheval Blanc is the hospitality maison of the LVMH group, operating a small portfolio of ultra-luxury hotels and villas that combine refined design, high-touch service and curated culinary and wellness experiences. Cheval Blanc Saint-Barth is a beachfront palace offering intimate accommodation, signature restaurants and a Guerlain spa set within tropical gardens.
Cheval Blanc Saint-Barth seeks a Boutique Sales Associate in Saint Barthélemy. Contract role for an experienced luxury retail professional fluent in French and English.
Role & Responsibilities
- Create an exceptional, personalised shopping experience for hotel guests and boutique visitors, embodying the brand's service standards at every touchpoint.
- Welcome guests in the boutique, advise on product selection with deep knowledge of items and brands, and guide clients to purchase decisions with professionalism and discretion.
- Anticipate guest needs and personalise recommendations to optimise conversion, basket size and long‑term client relationships.
- Collaborate closely with the boutique and hotel teams to ensure smooth handover of guest information and continuity of service.
- Maintain boutique presentation to the maison's visual and merchandising standards and ensure accurate stock rotation and replenishment.
- Operate point‑of‑sale systems, process transactions and follow internal cash‑handling and administrative procedures (reservations, invoicing, reporting).
Qualifications
- CAP / Bac professionnel in sales or equivalent vocational qualification, or BTS MCO / BTS NDRC (or equivalent commercial diploma).
- Minimum three years' retail experience; prior experience in luxury or high‑end hospitality retail strongly preferred.
- Fluent in French and English, both written and spoken; a third language is an advantage.
- Excellent interpersonal skills: discretion, attention to detail, empathy and a service‑oriented demeanour.
- Proven ability to analyse guest needs, adapt approach to clientele and close sales with tact and professionalism.
- Familiarity with hotel and retail IT systems (experience with MICROS and Opera appreciated).
Skills
Experience
Minimum 3 years of customer‑facing retail experience, ideally within luxury retail or hospitality; experience advising high‑net‑worth clients preferred.
Education
CAP/Baccalauréat professionnel in sales or equivalent, BTS MCO or BTS NDRC (or equivalent commercial diploma).
Workplace
The role is situated in Saint Barthélemy, Saint Barthélemy, France — conveniently close to San Juan.
Culture
The maison cultivates a discreet, service‑driven culture where refinement, attention to detail and personalised guest care are paramount. Teams operate in a collaborative, hospitality‑led environment that blends haute couture service standards with the relaxed character of a Caribbean resort.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Client Advisor — Boutique», «Luxury Sales Associate», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.