Cheval Blanc Assistant Restaurant Director

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Deliver an outstanding gastronomic experience to guests and external clients, in line with hotel procedures and standards and Chef Alléno’s culinary vision.
• Organize the activities of the hotel’s food and beverage outlets and manage the assigned staff.
• Build excellent relationships with guests, maintaining confidentiality and discretion.
• Anticipate guests’ needs and respond to requests to ensure their satisfaction.
• Handle guest complaints and claims with care, following hotel procedures.
• Build guest loyalty and develop the clientele; promote the hotel’s services and the Cheval Blanc Collection.
• Ensure each outlet operates effectively by supervising and monitoring operations in line with hotel quality standards and procedures.
• Oversee service and participate in all operations, from welcoming guests through payment and departure.
• Ensure guest Cardex records are kept up to date.
• Propose ways to develop products and services to increase guest satisfaction and loyalty.
• Coordinate the outlet effectively with the kitchens and pastry section.
• Manage all costs associated with the department, including food, equipment and staffing, and implement measures to grow outlet revenue.
• Ensure guest-related information and instructions are communicated to all teams.
• Recruit and support team members, and organize their work and schedules.
• Welcome, train and support the integration of new Ambassadors.
• Ensure compliance with labor legislation and internal management procedures within the department.

Qualifications

• BEP, CAP or Bac Pro qualification in food service.
• Knowledge of luxury hospitality or Michelin-starred dining.
• Experience in a similar establishment.
• Fluent French and English, spoken and written.
• Passion for gastronomy.
• Precision and attention to detail.
• Excellent service and listening skills.
• Strong interpersonal skills and a team-oriented approach.

Skills

Experience

At least 2 years, ideally 3 years, in a similar establishment.

Education

BEP, CAP or Bac Pro qualification in food service.

Benefits

Complimentary accommodation; meals during working hours; urban pass and transport costs covered subject to conditions; uniform designed and laundered by the hotel; advantageous health insurance.

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.