Cheval Blanc Assistant Front Office Manager
- Employment
- Contract
- Seniority
- Supervisor
- Posted
- Sep 21, 2026
About Cheval Blanc
Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.
Cheval Blanc Courchevel, France: Assistant Front Office Manager for 5-star luxury alpine palace hotel operated by LVMH Hotel Management.
Role & Responsibilities
- Lead front office operations and guest reception with an emphasis on exceptional hospitality and meticulous attention to detail
- Collaborate closely with concierge, housekeeping, and room service teams to deliver bespoke, personalised service experiences
- Manage guest arrivals, departures, and billing procedures whilst embodying the maison's core values of excellence and discretion
- Anticipate and address guest needs by applying rigorous quality standards and providing expert advice on premium services
- Optimise revenue by leveraging deep knowledge of hotel offerings and employing sophisticated upselling techniques during each guest interaction
- Ensure seamless operation of reception systems and maintain accurate guest records and preferences
Qualifications
- Advanced formal education in Hotel Management or Business Administration (Bachelor's degree or equivalent)
- Minimum of 2 years of confirmed experience in a front office or assistant management role at a luxury property
- Fluent English and French (written and spoken)
- Proficiency with Microsoft Office suite
- Experience with Opera Cloud and 7Rooms property management systems (preferred)
- Knowledge of Leading Quality Assurance (LQA) standards (preferred)
- Familiarity with ultra-luxury hospitality environments (preferred)
Skills
Experience
Minimum of 2 years of confirmed experience in a front office or equivalent supervisory role at a luxury 5-star property. Demonstrated expertise in guest services, team coordination, and operational excellence is required.
Education
Advanced formal education (Bachelor's degree or equivalent qualification) in Hotel Management, Hospitality Administration, or Business Management.
Workplace
The role is situated in Courchevel, Auvergne-Rhône-Alpes, France — conveniently close to Chambéry.
Benefits
Accommodation provided; meals included during working hours; uniform provided and laundered; transport costs covered (€100 return journey); passionate, collaborative team environment.
Culture
Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Relations Lead», «Assistant Director of Front Office», «Guest Experience Coordinator», «Reception Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.