Chaumet IT Retail Project Manager

About Chaumet

Founded in Paris in 1780 and historically appointed jeweller to Empress Joséphine, Chaumet embodies more than two centuries of exceptional savoir-faire in high jewellery, watchmaking and the art of tiaras. As an employer, the Maison offers a refined environment where heritage, creativity and technical excellence converge, inviting teams to contribute to creations that balance imperial legacy with contemporary elegance. Within the LVMH group, Chaumet provides opportunities to develop in métiers spanning craftsmanship, design, retail, client experience and corporate functions, while fostering precision, cultural sensitivity and a deep respect for transmission. Its employees join a house where beauty, innovation and Parisian distinction are cultivated with enduring purpose.

Role & Responsibilities

• Supervise and coordinate resolution of Level 2 & 3 incidents in collaboration with internal teams and the shared external team at the Watches & Jewelry division, ensuring retail point-of-sale stability and proactive incident management
• Maintain privileged relationships with IT teams across all zones (APAC, Japan, China) and oversee compliance with latest non-functional requirements including CEGID Y2 version updates, regulatory compliance, security standards, and group policies
• Collect, analyze, and prioritize user evolution requests from boutique teams and house business units, translating them into clear user stories and managing backlog in collaboration with the external shared team
• Actively participate in agile ceremonies (sprint planning, refinement) and deliver quality project outcomes while serving as the privileged contact point for the house's backlog
• Collaborate closely with cross-functional project leaders on transverse initiatives (e.g., S4 deployment, new customer services, omnichannel integration) to identify POS impacts and coordinate necessary adaptations
• Establish and monitor project timelines, budgets, and resource allocation; conduct and chair monthly Retail POS committee meetings with market teams and participate in quarterly W&J steering committees
• Maintain current functional and technical documentation, prepare release notes reflecting delivered changes, and support training initiatives for business teams during major deployments or system evolutions

Qualifications

• Bachelor's +4/5 degree from an engineering school, business school, or equivalent qualification
• Minimum 5 years' experience as a technical-functional project manager in retail information systems within an international environment
• Demonstrated expertise with CEGID Y2 POS systems (fixed and mobile applications)
• Strong understanding of retail challenges, IT architectures, and omnichannel retail ecosystem
• Proven agile project management methodology with structure and discipline
• Leadership capability to federate cross-functional and external teams
• Acute customer service orientation with results-driven mindset
• Excellent organizational and priority-management skills with autonomy and proactivity in demanding environments

Skills

Experience

Minimum 5 years as a technical-functional project manager in retail information systems within an international environment, with hands-on experience managing POS systems across multiple geographies and complex stakeholder landscapes.

Education

Bachelor's degree +4/5 from an engineering school, business school, or equivalent qualification.

Workplace

Culture

Chaumet offers a refined workplace culture rooted in Parisian elegance, exceptional craftsmanship, and the heritage of Place Vendôme. As an employer, the Maison values precision, creativity, and the transmission of savoir-faire, fostering an environment where teams contribute to enduring luxury while collaborating with discretion, passion, and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.