Chaumet Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 1, 2026
About Chaumet
Founded in Paris in 1780 and historically appointed jeweller to Empress Joséphine, Chaumet embodies more than two centuries of exceptional savoir-faire in high jewellery, watchmaking and the art of tiaras. As an employer, the Maison offers a refined environment where heritage, creativity and technical excellence converge, inviting teams to contribute to creations that balance imperial legacy with contemporary elegance. Within the LVMH group, Chaumet provides opportunities to develop in métiers spanning craftsmanship, design, retail, client experience and corporate functions, while fostering precision, cultural sensitivity and a deep respect for transmission. Its employees join a house where beauty, innovation and Parisian distinction are cultivated with enduring purpose.
Chaumet Boutique Manager in Tokyo – Lead luxury watch and jewelry retail operations with 5+ years experience.
Role & Responsibilities
- Develop and execute boutique action plans and sales strategies to achieve boutique and personal revenue targets
- Drive customer acquisition and relationship building initiatives; establish and maintain strategic partnerships with department store stakeholders
- Deliver exceptional customer service and execute VIP client experiences in accordance with retail guidelines and brand standards
- Manage after-sales customer service and address complaints in compliance with company protocols
- Oversee back-office operations including sales reporting, cash management, inventory control, product transfers, expense tracking, and administrative reporting
- Build and nurture a high-performing team; foster open communication, teamwork, and collaborative culture
- Provide ongoing coaching and feedback to team members to enable professional development and performance excellence
- Conduct shift scheduling, workload allocation, and labor management activities
- Model personal accountability, continuous self-development, and high performance standards
Qualifications
- Minimum 5 years of retail management or luxury sales experience
- Demonstrated expertise in sales and revenue planning
- Strong customer service orientation with proven ability to manage VIP clientele
- Team leadership and talent development capability
- Proficiency in back-office retail operations and reporting systems
- Business etiquette and understanding of luxury retail standards
Skills
Experience
Minimum 5 years of retail management experience in a luxury goods or jewelry retail environment, with demonstrated success in driving sales targets, building customer relationships, and leading retail teams.
Education
High school diploma or equivalent; bachelor's degree preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Chaumet offers a refined workplace culture rooted in Parisian elegance, exceptional craftsmanship, and the heritage of Place Vendôme. As an employer, the Maison values precision, creativity, and the transmission of savoir-faire, fostering an environment where teams contribute to enduring luxury while collaborating with discretion, passion, and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chaumet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Director», «Retail Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.