Chaumet Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 1, 2026
About Chaumet
Founded in Paris in 1780 and historically appointed jeweller to Empress Joséphine, Chaumet embodies more than two centuries of exceptional savoir-faire in high jewellery, watchmaking and the art of tiaras. As an employer, the Maison offers a refined environment where heritage, creativity and technical excellence converge, inviting teams to contribute to creations that balance imperial legacy with contemporary elegance. Within the LVMH group, Chaumet provides opportunities to develop in métiers spanning craftsmanship, design, retail, client experience and corporate functions, while fostering precision, cultural sensitivity and a deep respect for transmission. Its employees join a house where beauty, innovation and Parisian distinction are cultivated with enduring purpose.
Chaumet Boutique Manager position in Osaka, Japan. Lead luxury retail operations, drive sales, and manage a high-performing team.
Role & Responsibilities
- Lead boutique action planning and ensure budget achievement at both store and individual sales levels
- Develop and execute customer acquisition strategies for the boutique and personal client base
- Build and maintain strategic relationships with department store partners
- Deliver exceptional customer service, designing and implementing VIP treatment programs in accordance with retail guidelines
- Manage after-sales service and resolve customer complaints according to company protocol
- Oversee back-office operations including sales tracking, payment management, inventory control, product transfers, expense management, and reporting
- Build and maintain team morale by fostering open communication, teamwork, and a collaborative work environment
- Provide ongoing feedback and coaching to develop team members' skills and professional growth
- Create and manage staff scheduling and task allocation
- Model exemplary performance and self-leadership while continuously improving personal capabilities
Qualifications
- Minimum 5 years of retail management or luxury brand experience
- Demonstrated team management and leadership capabilities
- Strong sales acumen and track record of achieving sales targets
- Exceptional customer service orientation and experience managing VIP clientele
- Proficiency in back-office retail operations and financial management
- Excellent interpersonal and communication skills
- Cultural fluency and refined business etiquette appropriate to luxury retail
- Problem-solving ability and resilience in a fast-paced environment
Skills
Experience
Minimum 5 years of retail management experience, preferably in luxury watches, jewelry, or high-end retail. Proven success in driving sales, managing teams, and delivering superior customer experiences in a boutique or upscale retail setting.
Education
High school diploma or equivalent; additional training in retail management, leadership, or luxury brand operations is advantageous.
Workplace
The successful candidate will be located in Osaka, Osaka, Japan.
Culture
Chaumet offers a refined workplace culture rooted in Parisian elegance, exceptional craftsmanship, and the heritage of Place Vendôme. As an employer, the Maison values precision, creativity, and the transmission of savoir-faire, fostering an environment where teams contribute to enduring luxury while collaborating with discretion, passion, and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chaumet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Operations Manager», «Luxury Retail Manager», «Sales and Service Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.