Chaumet Assistant Project Manager, Omnichannel

Employment
Internship
Seniority
Intern
Industry
High Jewelry
Posted
Sep 14, 2026

About Chaumet

Founded in Paris in 1780 and historically appointed jeweller to Empress Joséphine, Chaumet embodies more than two centuries of exceptional savoir-faire in high jewellery, watchmaking and the art of tiaras. As an employer, the Maison offers a refined environment where heritage, creativity and technical excellence converge, inviting teams to contribute to creations that balance imperial legacy with contemporary elegance. Within the LVMH group, Chaumet provides opportunities to develop in métiers spanning craftsmanship, design, retail, client experience and corporate functions, while fostering precision, cultural sensitivity and a deep respect for transmission. Its employees join a house where beauty, innovation and Parisian distinction are cultivated with enduring purpose.

Chaumet Paris seeks Assistant Project Manager, Omnichannel (internship, 6 months) to support digital services and customer experience optimization.

Role & Responsibilities

  • Support the Omnichannel Manager in optimizing the house's omnichannel services, including online appointment booking modules, internal product catalogues, and customer satisfaction management tools, employing agile methodologies and coordinating with market stakeholders
  • Manage and develop the store locator tool to maximize drive-to-store traffic both online and in-store, including back-office store record creation, visibility optimization across platforms (Google, Apple, etc.), front-end UI/UX enhancement for chaumet.com, and performance analysis with recommendations
  • Collaborate with regional markets to professionalize customer service centers through training coordination, tool development, reporting frameworks, and mission specification to ensure consistent brand experience
  • Consolidate monthly performance data across all digital tools and distribute to regional markets; develop action plans with Retail and Training teams based on performance insights to optimize customer experience

Qualifications

  • Master's degree (Bac +4/+5) in business school, commerce, or equivalent university program
  • Prior internship or project experience in digital or digital project management
  • Strong analytical and organizational skills with meticulous attention to detail
  • Demonstrated proactivity and customer/results orientation

Skills

Project management and coordination Agile methodology Digital tools and platforms Data analysis and reporting Store locator and e-commerce systems Cross-functional collaboration Customer service optimization

Experience

Ideally one prior internship in digital or digital project management; entry-level role open to recently graduated or final-year students

Education

Master's degree (Bac +4/+5) in business, commerce, or equivalent university-level education

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Chaumet offers a refined workplace culture rooted in Parisian elegance, exceptional craftsmanship, and the heritage of Place Vendôme. As an employer, the Maison values precision, creativity, and the transmission of savoir-faire, fostering an environment where teams contribute to enduring luxury while collaborating with discretion, passion, and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chaumet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Omnichannel Project Coordinator», «Digital Project Support Specialist», «Client and Omnichannel Assistant», «Project Coordinator, Digital Services», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chaumet

Chaumet Assistant Project Manager, Omnichannel

Paris, France

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