Chaumet Assistant Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 4, 2026
About Chaumet
Founded in Paris in 1780 and historically appointed jeweller to Empress Joséphine, Chaumet embodies more than two centuries of exceptional savoir-faire in high jewellery, watchmaking and the art of tiaras. As an employer, the Maison offers a refined environment where heritage, creativity and technical excellence converge, inviting teams to contribute to creations that balance imperial legacy with contemporary elegance. Within the LVMH group, Chaumet provides opportunities to develop in métiers spanning craftsmanship, design, retail, client experience and corporate functions, while fostering precision, cultural sensitivity and a deep respect for transmission. Its employees join a house where beauty, innovation and Parisian distinction are cultivated with enduring purpose.
Chaumet Tokyo hiring Assistant Boutique Manager. Lead sales, client services, and team in luxury watch and jewelry retail environment.
Role & Responsibilities
- Develop and execute boutique action plans; drive budget achievement and individual sales targets through strategic planning and customer relationship development
- Cultivate and maintain VIP customer relationships; plan and deliver premium treatment experiences in compliance with retail guidelines
- Provide exceptional customer service and oversee after-sales support; address customer inquiries and complaints with accuracy and professionalism
- Support back-office operations including sales management, revenue tracking, inventory control, product movement, and expense management; ensure all processes are executed accurately and on schedule
- Build and lead the team by fostering open communication and collaboration; act as a bridge between team members and store management to enhance teamwork and morale
- Deliver daily feedback and coaching to team members to facilitate professional growth and development
- Manage shift scheduling and task allocation; monitor performance and team capacity
- Maintain personal self-development through continuous learning; take initiative to identify and resolve business challenges
- Cultivate strong partnerships with department store stakeholders and manage inter-departmental communications
Qualifications
- Minimum 5 years of retail management or luxury retail experience
- Proven track record in sales planning and budget achievement
- Demonstrated expertise in client relationship management and VIP services
- Strong leadership capability with experience in team building and staff development
- Excellent communication and interpersonal skills; ability to translate organizational vision to team members
- Proficiency in point-of-sale systems and retail management software
- Professional business etiquette and refined personal presentation consistent with luxury brand standards
Skills
Experience
Minimum 5 years of progressive experience in retail management, luxury retail operations, or boutique management, with proven success in sales achievement, customer service excellence, and team leadership.
Education
High school diploma or equivalent required; Bachelor's degree in Business Administration, Retail Management, or related field preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Chaumet offers a refined workplace culture rooted in Parisian elegance, exceptional craftsmanship, and the heritage of Place Vendôme. As an employer, the Maison values precision, creativity, and the transmission of savoir-faire, fostering an environment where teams contribute to enduring luxury while collaborating with discretion, passion, and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chaumet, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Store Manager», «Boutique Operations Manager», «Store Manager - Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.