- Employment
- Part-Time
- Seniority
- Intern
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Oct 26, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Working Student supports CHANEL’s Fragrance & Beauty Services & Supply Chain team with order entry, assortment analysis, returns and customer data, as well as ad hoc delivery enquiries. The role is initially fixed-term, for up to 20 hours per week.
Role & Responsibilities
- Receive customer orders from perfumeries, freight forwarders and retail partners through channels such as AX, email and telephone, and enter them into the ERP system.
- Analyse assortment structures in Excel and Power BI and derive ordering recommendations.
- Assist with processing returns, complaints and damage claims.
- Maintain and quality-check customer master data in Excel and the ERP system.
- Support ad hoc delivery enquiries from wholesale and retail employees across Germany.
Qualifications
- Currently enrolled in a business-related degree programme.
- Initial experience in Services & Supply Chain.
- Strong analytical thinking and good Excel and BI skills.
- Positive mindset, quick comprehension and a hands-on approach.
- Very good German and English skills.
Skills
Experience
Initial experience in Services & Supply Chain.
Education
Currently enrolled in a business-related degree programme.
Workplace
The role is situated in Hamburg, Hamburg, Germany.
Explore jobs in Hamburg or in Germany.
Benefits
Close-knit team and an inspiring company culture; insights into Services & Supply Chain at a luxury company; centrally located workplace in Hamburg’s HafenCity; company iPhone; wellbeing offerings, including a subsidy for Urban Sports Club; six weeks of annual leave.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Supply Chain Student Assistant», «Services and Logistics Working Student», «Supply Chain Operations Student», «Student Assistant, Customer Services», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.