Chanel Watches & Jewelry Sales Advisor
Chanel is hiring a Watches and Fine Jewelry Advisor in Seoul — specialist role for high-value timepieces and jewelry, focused on clienteling and sales.
Overview
Chanel is a preeminent French luxury house renowned for haute couture, ready-to-wear, accessories, fragrances and fine jewelry. As an independent maison, Chanel combines artisanal craftsmanship with a rigorous commitment to brand heritage and client service across an international network of boutiques.
Role & Responsibilities
- Deliver exceptional, bespoke client service and maintain long-term client relationships through proactive clienteling and personalized follow-up.
- Achieve and exceed individual and boutique sales targets for watches and fine jewelry through consultative selling and upselling of high-value items.
- Demonstrate authoritative product knowledge in horology and gemology to advise clients on provenance, materials, movement, and care.
- Manage high-value inventory and stock movements in accordance with security, insurance and internal control procedures.
- Conduct merchandising and visual presentation to brand guidelines, ensuring windows and display cases reflect current collections and campaigns.
- Coordinate appointments, private viewings, and in-store events for VIP clients and collaborate with marketing and client services teams.
- Process transactions accurately using boutique systems and ensure meticulous documentation for warranties, repairs and after-sales service.
- Train and mentor junior boutique staff on product knowledge, sales techniques and compliance with loss-prevention protocols.
Qualifications
- Proven track record in luxury retail sales with a focus on watches and/or fine jewelry.
- Solid understanding of horology and gemology; formal training or certification (e.g., gemology diploma, watchmaking course) is strongly preferred.
- Demonstrable ability to manage high-net-worth clients and deliver private, discreet service.
- Strong numeracy and experience handling high-value transactions with attention to compliance and security.
- Fluent interpersonal skills with polished presentation and professional appearance appropriate to a luxury maison.
Skills
Experience
Minimum three years of direct sales experience within luxury watches or fine jewelry, ideally within an international or haute-luxe boutique environment, with a verifiable record of meeting sales targets and cultivating repeat clientele.
Education
High school diploma required; vocational or certified training in gemology, watchmaking or luxury retail management preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 567 open positions in Seoul on Cerulean, with 9 added recently. Across South Korea, Cerulean lists 693 open roles — 10 of them newly added.
Culture
Chanel maintains a culture of exacting craftsmanship, discretion and refinement, where attention to detail and heritage are paramount. The boutique environment emphasizes professionalism, continuous product education and personalized client service within a globally respected luxury house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.