Chanel Watches and Fine Jewelry Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 25, 2026
About Chanel
Chanel is an iconic French maison renowned for haute couture, luxury ready-to-wear, accessories, watches and high jewellery. As an employer, Chanel combines artisanal craftsmanship, exacting quality standards and a strong emphasis on client service and brand heritage within a highly curated retail environment.
Chanel Shanghai seeks a Watches and Fine Jewelry Advisor to deliver exceptional luxury service and create memorable client experiences in haute horlogerie and fine jewelry.
Role & Responsibilities
- Elevate brand prestige through industry-leading service standards and client engagement
- Articulate the maison's creative vision, heritage, and contemporary relevance to clients through compelling narrative
- Establish and cultivate long-term client relationships grounded in trust and personalized attention
- Contribute to a collaborative, inclusive team environment and share insights to support collective success
- Demonstrate profound expertise and genuine enthusiasm for watches and fine jewelry craftsmanship
- Translate client aspirations into memorable luxury experiences that reinforce brand loyalty
Qualifications
- Exceptional communication skills with the ability to forge emotional connections with discerning clients
- Demonstrated experience delivering premium service levels in a luxury retail or hospitality environment
- Innovative mindset with adaptability and resourcefulness in dynamic client scenarios
- Genuine passion for haute horlogerie and fine jewelry
- Strong collaborative instinct and team orientation
Skills
Experience
Substantial experience providing premium service in a luxury environment, with demonstrated success in luxury goods advisory or high-end retail clienteling.
Education
Secondary education or equivalent; advanced education in luxury retail, hospitality, or related discipline is advantageous.
Workplace
This position is based in Shanghai, Shanghai, China.
Culture
Chanel fosters a disciplined yet creative workplace anchored in craftsmanship, discretion and exceptional client service. The brand expects elevated professional standards, teamwork across boutique functions and a dedication to preserving Chanel’s heritage while delivering modern luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fine Jewelry Consultant», «Timepiece and Jewelry Specialist», «Luxury Watches Advisor», «High Jewelry Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.