- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 20, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Watches and High Jewelry Advisor at Chanel delivers exceptional service, communicates the house’s creativity, heritage and craftsmanship through storytelling, and builds long-term client relationships. The role collaborates with the boutique team to achieve individual and team goals while upholding outstanding service standards.
Role & Responsibilities
- Deliver exceptional service and create distinctive, luxurious customer experiences through engaging storytelling.
- Communicate the brand’s heritage, modernity, craftsmanship, creativity and distinctive positioning to clients.
- Collaborate closely with the boutique team, sharing experience and fostering a cooperative working environment to achieve individual and team goals.
- Uphold outstanding service standards and strengthen the brand image through industry-leading service.
- Contribute ideas to an inclusive, collaborative team.
- Demonstrate expertise in and passion for watches and high jewelry.
- Build long-term, positive relationships with clients.
Qualifications
- Excellent communication skills and the ability to build emotional connections with clients.
- Extensive experience delivering the highest standards of customer service.
- Innovative thinking and adaptability.
- Passion for the watches and high jewelry industry.
- Strong teamwork skills.
Skills
Workplace
The successful candidate will be located in Shenzhen, Guangdong, China.
Explore jobs in China.
Benefits
Opportunities for personal learning and development; collaborative teamwork toward shared goals; experience creating distinctive client experiences; a sense of achievement from meeting individual and team goals.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watches and Jewelry Sales Advisor», «Fine Jewelry Client Advisor», «Luxury Watch Consultant», «Watches and High Jewelry Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.