Chanel Watches & Fine Jewelry Specialist
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Chanel seeks a Watches & Fine Jewelry Specialist at Saks New York — client-facing sales role in New York, NY.
Overview
Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, beauty, watches and fine jewelry. As an employer, the brand is defined by craftsmanship, discretion and rigorous attention to detail, operating a global retail network and boutique partnerships with prestige retailers such as Saks Fifth Avenue.
Role & Responsibilities
- Deliver exemplary, consultative sales for Chanel watches and fine jewelry at the Saks New York location, meeting and exceeding individual sales targets and KPIs.
- Develop and maintain a high-value client portfolio through proactive outreach, bespoke clienteling and personalised after-sales follow-up.
- Provide authoritative product knowledge across haute horlogerie and high jewellery, advising clients on provenance, technical specifications and care.
- Manage inventory and stock control procedures, including receiving, tagging, reconciliation and loss-prevention protocols in coordination with store and brand operations.
- Execute brand-directed visual merchandising and boutique standards within the Saks environment to maximise product presentation and conversion.
- Support and represent the brand at trunk shows, private viewings and client events; liaise with the Saks events team and Chanel regional management.
- Ensure compliance with Chanel policies, retailer agreements and luxury retail best practices, including client data confidentiality and secure handling of high-value items.
Qualifications
- Proven track record in luxury retail selling watches or fine jewelry, with demonstrated ability to close high-value transactions.
- Exceptional clienteling and relationship-management skills, with sensitivity to high-net-worth client expectations.
- Strong product acumen or demonstrable capacity to rapidly assimilate technical horology and jewellery knowledge.
- Impeccable presentation, professional discretion and reliability when handling valuable merchandise.
- Legal authorization to work in the United States and flexibility to work retail hours, including evenings, weekends and peak holiday periods.
Skills
Experience
Minimum three years of direct sales experience in luxury watches or fine jewelry, preferably within a flagship boutique or premium department store environment.
Education
High school diploma or equivalent required; bachelor's degree in a related field or formal training in jewellery/watchmaking or luxury retail is preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 492 open roles in New York, including 18 posted recently. The broader New York area accounts for 600 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Culture
Chanel cultivates a culture of exacting standards, refined craftsmanship and understated luxury. The workplace emphasizes personalised client service, professional discretion and ongoing skills development within a heritage-driven brand environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.