Chanel Watches & Fine Jewelry Specialist

Location
Employment Full-time
Seniority Mid-Level
Posted Oct 9, 2025

Join Chanel in Houston as a Watches & Fine Jewelry Specialist. This full-time role offers a dynamic environment to leverage your luxury expertise and client development skills.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and commitment to excellence. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is dedicated to fostering a dynamic and inclusive work environment, where creativity and innovation are highly valued.

Role & Responsibilities

  • Lead the development of new customers by converting walk-in traffic into clients through creating energy and excitement around the watches and fine jewelry category.
  • Optimize and elevate the client experience by providing prompt, professional, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a proactive attitude to consistently exceed client expectations.
  • Manage repairs and maintain consistent follow-up with clients regarding aftersales.
  • Maintain visual standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
  • Participate in cycle counts to ensure accurate inventory management of watches and fine jewelry.

Qualifications

  • Minimum 3 years of related experience in a luxury retailer or relevant client-facing role.
  • Proven success in achieving sales goals.
  • Minimum High School Diploma.
  • Ability to lift 15 lbs.
  • Flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

Expertise in watches and fine jewelry. Ability to thrive in a team environment and work collaboratively. Entrepreneurial mindset with a passion for client experience and development. Excellent communication skills. Foreign language skills preferred but not required.

Experience

Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with a diverse client base.

Education

Minimum High School Diploma.

Workplace

The successful candidate will be located in Houston, Texas, USA. 43 luxury roles are listed in Houston on Cerulean, 2 posted in the last 48 hours. Across the Texas region, Cerulean lists 186 open positions — 10 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.

Compensation

The anticipated hourly rate range for this position is $36.00 to $38.50. Base salary is one component of the total compensation, which may include additional compensation, benefits, and perks.

Benefits

The position offers comprehensive wellbeing resources, including dedicated paid time off for wellbeing, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, and various insurance and disability benefits.

Culture

Chanel is deeply rooted in a culture of elegance and sophistication, where the history and heritage of the brand are celebrated. The company values a service-minded approach and fosters an environment of collaboration and inclusivity, encouraging professional growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.