Chanel Watches & Fine Jewelry Advisor
- Location
- Costa MesaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $27.70–40/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 8, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks a Watches & Fine Jewelry Advisor at South Coast Plaza, Costa Mesa. Full-time luxury retail role with $27.70–$40/hr compensation.
Role & Responsibilities
- Lead the development of new customers by converting walk-in traffic to clients and brand ambassadors through creating energy, excitement, and desire around Chanel's watches and fine jewelry offerings
- Support the boutique sales team during selling ceremonies to drive success and enhance the brand experience
- Optimize the client experience by providing prompt, professional, warm, and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach to foster brand loyalty and repeat business
- Demonstrate a consistently service-oriented attitude to raise the level of customer care and exceed client expectations
- Manage repairs and maintenance by accepting items for service and maintaining consistent follow-up with clients regarding repairs and alterations
- Work collaboratively within a diverse sales team environment and support boutique leadership initiatives
Qualifications
- Minimum 3 years of professional experience in luxury retail or a relevant client-facing role such as hospitality
- Demonstrated ability to work effectively with a diverse client base
- Proven track record of achieving and exceeding sales targets
- Proficient knowledge of South Coast Plaza and surrounding communities
- Ability to lift 15 lbs regularly
- Flexible schedule availability including late evenings, weekends, and select holidays
Skills
Experience
Minimum of 3 years of professional experience in a luxury retail environment or equivalent client-facing role, such as hospitality. Candidates should demonstrate a proven ability to achieve sales goals and possess an understanding of luxury brand service standards.
Education
High school diploma or equivalent; further education in hospitality, business, or luxury retail is advantageous but not required.
Workplace
The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 27.70 to USD 40 per hour.
Benefits
Family and caregiving benefits including parental leave, fertility support, MilkStork, and Care.com membership; generous paid time off including vacation, holiday, sick, and volunteer days; 401(k) and other incentives; comprehensive healthcare coverage including medical, dental, vision, MDLIVE virtual care, One Medical, flexible spending accounts, health savings account, and employee assistance program; life insurance, accidental death and dismemberment, short-term and long-term disability, health advocate services, international business travel accident and medical insurance, and commuter transit and parking benefits.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fine Jewelry Sales Specialist», «Luxury Watches & Jewelry Consultant», «Client Advisor, Fine Jewelry», «Timepieces & Jewelry Specialist», «Fine Goods Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.