Chanel Watches & Fine Jewelry Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Feb 19, 2026
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Chanel is seeking a Watches & Fine Jewelry Advisor in Beverly Hills. Join a prestigious luxury brand and provide exceptional client service while driving business success.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global conglomerate, Chanel offers unparalleled opportunities for personal and professional growth, fostering an inclusive and dynamic work environment. The brand is dedicated to nurturing talent and promoting diversity, ensuring that each employee contributes to the collective success of the company.

Role & Responsibilities

  • Lead the development of new customers by converting walk-in traffic into clients and brand ambassadors.
  • Optimize the client experience by providing prompt, professional, warm, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a proactive attitude to consistently exceed client expectations.
  • Manage repairs and maintain consistent follow-up with clients regarding repairs and alterations.
  • Support the boutique team during selling ceremonies to drive success around the product and brand.

Qualifications

  • Minimum of 3 years professional experience in a luxury retailer or relevant client-facing role such as hospitality.
  • Proven success in achieving sales goals.
  • Proficient knowledge of the Beverly Hills and surrounding LA communities and organizations.
  • Ability to work with a diverse client base.

Skills

Excellent communication skills. Ability to thrive in a team environment and work collaboratively. Understanding of and passion for client experience. Foreign language skills preferred but not required. Curiosity and desire to learn and grow professionally within the world of Chanel.

Experience

A minimum of 3 years of professional experience in a luxury retail environment or a relevant client-facing role such as hospitality is required.

Workplace

This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles. Cerulean lists 78 open roles in Beverly Hills, including 2 posted recently. The broader California area accounts for 355 active listings on Cerulean, 12 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.

Compensation

The anticipated hourly range for this position is $27.70 to $40. Additional forms of variable pay may include bonus potential, benefits, and/or perks.

Benefits

Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K and other incentives, robust healthcare offerings, life insurance, and commuter transit benefits.

Culture

Chanel is deeply committed to fostering a diverse and inclusive workplace where employees are encouraged to express their individuality and contribute to the brand's legacy. The company values respect, empathy, and dignity for all, and actively supports employee engagement through various community and sustainability initiatives. Chanel promotes a culture of continuous learning and development, empowering employees to unlock their full potential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.