Chanel Watches & Fine Jewellery Technician
- Location
- SydneyNew South WalesAustralia
- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Chanel
Chanel is a privately held French maison recognized worldwide for couture, ready-to-wear, leather goods, watches and fine jewellery. The brand is synonymous with artisanal craftsmanship, rigorous quality standards and a client-centric retail experience; as an employer it invests in technical ateliers and specialist training to preserve heritage métiers.
Chanel is hiring a Watches & Fine Jewellery Technician in Sydney to service and repair luxury timepieces and jewellery.
Role & Responsibilities
- Perform diagnostics, servicing, repair and adjustment of mechanical and quartz watch movements in accordance with Chanel technical standards.
- Execute restorative and preventative maintenance on fine jewellery, including stone setting, sizing, soldering and polishing to boutique-ready finish.
- Use timing machines, microscopes, ultrasonic cleaners and precision hand tools to test, calibrate and verify functionality and aesthetics.
- Document repair workflows, parts used and service histories in the workshop management system; ensure traceability and warranty compliance.
- Liaise with boutique sales teams and clients to communicate work scope, timelines and technical recommendations while maintaining strict client confidentiality.
- Manage parts inventory, order replacement components and coordinate with external suppliers or brand ateliers when specialist work is required.
- Uphold brand quality control by performing final inspections and ensuring all work meets Chanel’s finish and performance criteria.
Qualifications
- Formal watchmaking qualification (e.g., WOSTEP or equivalent) and/or recognised jewellery repair/gemmology credential preferred.
- Strong knowledge of mechanical and quartz movements, basic horological theory and jewellery construction techniques.
- Demonstrable experience working to luxury brand standards, with meticulous attention to surface finish and stone security.
- High level of manual dexterity, patience and ability to work under precision-timed processes.
Skills
Experience
Minimum 3 years’ practical experience in watch servicing and jewellery repair within a luxury or specialist workshop environment; experience with high-end complications and gem-set pieces is advantageous.
Education
Trade qualification or diploma in watchmaking, horology or jewellery repair; vocational apprenticeship or recognised industry certification preferred.
Workplace
This position is based in Sydney, New South Wales, Australia.
Culture
The workplace culture emphasizes artisanal excellence, discretion and continuous technical development. Technicians operate within a collegial atelier environment that values precision, provenance and close collaboration with retail and after-sales teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watchmaker – Watches & Jewellery», «Fine Jewellery Repair Technician», «Horology and Jewellery Technician», «Precision Watch Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.