Chanel Visual Merchandiser

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Oversee the quality and presentation of the boutique, including layout, visual merchandising standards, inventory management, and cleanliness in accordance with established procedures
• Apply and communicate Chanel visual merchandising guidelines and retail protocols to sales teams and stakeholders
• Maintain window displays, product arrangements, and point-of-sale environments to reflect the brand's sophisticated image through proper lighting, arrangement, and upkeep
• Conduct daily display maintenance, restocking, and product rotation to sustain visual impact and merchandise accessibility
• Manage product labeling, pricing displays, and signage to ensure accuracy and brand consistency
• Monitor visual merchandising tools and supplies, track their condition, and communicate needs to management
• Develop in-depth knowledge of Chanel's heritage, collections, design philosophy, and competitive luxury landscape to inform creative display concepts and proposals
• Capture and deliver display photography within established timelines for reporting and archive purposes
• Participate actively in morning briefings, contribute strategic ideas for collection placement, and present recommendations to merchandising leadership
• Gather and incorporate customer feedback from sales advisors into display refreshes and collection strategies
• Collaborate closely with inventory and stock teams to optimize product organization, availability, and stock rotation schedules

Qualifications

• First professional experience in visual merchandising or related retail environment
• Demonstrated passion for fashion, luxury, or high-end retail design
• Strong interpersonal and communication skills with ability to adapt to a dynamic, fast-paced environment
• Proactive, open-minded mindset with an unwavering creative vision
• Intercultural awareness and sensitivity
• Fluent English proficiency

Skills

Experience

First professional experience in visual merchandising with a passion for fashion or luxury retail environments. Candidates should demonstrate practical familiarity with display maintenance, stock organization, and retail operations.

Education

No formal education requirement specified; sector-specific training or certifications in visual merchandising or retail are valued but not mandatory.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.