Chanel Visual Merchandiser

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Create a distinctive client journey through boutique and window displays that express CHANEL’s artistic direction and seasonal inspiration while reflecting local sensibilities and available stock.
• Ensure clients are welcomed into a desirable environment in line with arrangement, visual merchandising and inventory procedures; apply visual merchandising guidelines and boutique procedures.
• Maintain the boutique’s image and window condition, including displays, cleanliness and lighting; contribute daily to display maintenance and restocking.
• Manage labels and price displays, and inform sales teams of appropriate display arrangements.
• Ensure the quality of tools used to promote CHANEL products, monitor visual merchandising tool inventory and communicate needs to the manager.
• Handle products respectfully and preserve their integrity.
• Collaborate with boutique teams across métiers to elevate the client experience.
• Present collections in a way that reflects knowledge of CHANEL, its heritage, modernity and know-how; draw on luxury goods knowledge and fashion trends to develop creative ideas.
• Participate in events outside the boutique on an ad hoc basis and submit photo-display reports by the required deadlines.
• Support managers in achieving sales targets through displays and windows; leverage stock to strengthen visual merchandising’s contribution to boutique performance.
• Participate actively in morning briefings and contribute ideas and proposals; share collection implementation proposals with managers in advance.
• Use client feedback shared with Fashion Advisors to increase display appeal for local clients.
• Carry out weekly product rotations and work closely with stock teams to ensure effective stock management and organisation.
• Pursue ongoing learning through digital, in-person and individual resources to develop expertise and deliver CHANEL’s client relational promise.

Qualifications

• At least 3 years of documented related experience.
• Self-driven, positive and independent.
• Trustworthy, with a high degree of integrity and ethics.
• Creative and innovative.
• Experience with basic computer software and digital photography.
• Detail-oriented, with excellent organisational skills.
• Passion for client experience, luxury and beauty.
• Able to move heavy items.
• French, German, Spanish or Portuguese, and English; good written and verbal communication skills.

Skills

Experience

At least 3 years of documented related experience.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.