Chanel Transport and Customs Officer

Location
Seniority Mid-Level
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Chanel — Transport and Customs Officer in La Chaux-de-Fonds, Switzerland. Manage international shipments, customs compliance and logistics operations.

Overview

Chanel is a privately held global luxury house renowned for haute couture, ready-to-wear, accessories and beauty. As an employer, the brand combines artisanal craftsmanship with rigorous operational standards across its manufacturing, supply chain and retail networks, offering a highly professional environment that values discretion, creativity and excellence.

Role & Responsibilities

  • Coordinate international inbound and outbound shipments, ensuring timely delivery and cost-efficient transport solutions.
  • Prepare and validate customs documentation and declarations in full compliance with Swiss and international customs regulations.
  • Classify goods using HS codes and manage duties, taxes and preferential origin documentation.
  • Liaise with freight forwarders, carriers, customs brokers and internal stakeholders (procurement, production, distribution) to resolve operational issues.
  • Monitor customs clearance processes and follow up on inspections, transit, and temporary admission/temporary export procedures.
  • Maintain accurate customs records and support audits and regulatory inquiries.
  • Identify opportunities to optimise transport routes, tariffs and lead times while ensuring compliance with export controls and trade sanctions.

Qualifications

  • Bachelor’s degree or equivalent in logistics, international trade, supply chain management or related discipline.
  • Proven knowledge of Swiss customs law and international trade regulations.
  • Experience with tariff classification (HS codes), Incoterms and preferential origin rules.
  • Strong analytical skills and meticulous attention to documentation accuracy.
  • Fluent professional communication skills for liaising with external partners and internal stakeholders.

Skills

Customs declarations and clearance processes HS tariff classification Incoterms and international freight knowledge Import/export documentation management Coordination with freight forwarders and carriers Customs compliance and audit readiness Strong written and verbal communication Recordkeeping and regulatory reporting

Experience

Minimum of 3 years’ progressive experience in customs, international transport or freight forwarding; experience within luxury goods, manufacturing or complex global supply chains is highly desirable.

Education

Bachelor's degree in logistics, international trade, supply chain management or equivalent.

Workplace

The role is situated in La Chaux-de-Fonds, Neuchâtel, Switzerland. There are currently 30 open positions in La Chaux-de-Fonds on Cerulean, with 2 added recently. Within Neuchâtel, Cerulean currently features 96 open roles, including 4 recent additions. Across Switzerland, Cerulean lists 727 open roles — 19 of them newly added.

Culture

Chanel fosters a culture of craftsmanship, discretion and exacting standards across its operations. Employees are expected to combine professionalism with attention to detail, working collaboratively within global teams to protect the brand’s reputation for quality and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.