- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 13, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Timepiece and Fine Jewelry Specialist represents CHANEL watches and fine jewelry in the Chadstone fashion boutique, driving category sales, client development and team expertise while leading related boutique operations. This is a part-time role.
Role & Responsibilities
- Represent CHANEL watches and the “Allure of time” as a boutique ambassador.
- Drive timepiece and fine jewelry performance in the boutique, including sales of high-end and complicated products, client recruitment, conversion and upgrades.
- Inspire and engage Fashion Advisors to promote watches and fine jewelry as part of the CHANEL silhouette, and coach them on the category.
- Serve as the technical expert and point of reference for watch and fine jewelry presentation at in-boutique and external fashion events.
- Lead category sales across timepieces and fine jewelry, collaborating with fashion categories to style and outfit these pieces.
- Share knowledge, coach and influence the team as the boutique’s reference for watchmaking and fine jewelry.
- Lead watch and fine jewelry boutique operations, including stock optimization, after-sales, category reporting and customer satisfaction.
- Maintain a professional, sophisticated appearance and etiquette in accordance with CHANEL standards.
Qualifications
- Passion for luxury watches, fine jewelry and fashion, combined with an excellent client service record.
- Product knowledge and timepiece expertise, with the ability to advise clients on products and understand potential after-sales complications.
- Demonstrated experience with a high-end or luxury retailer, with exposure to fine and high jewelry.
- GIA certification is a strong advantage.
- Ability to build lasting client relationships and personalize each client journey through storytelling, passion and product understanding.
- Good understanding of basic CEM activity and administration skills.
Skills
Workplace
The role is situated in Chadstone, Victoria, Australia — conveniently close to Melbourne.
Explore jobs in Australia.
Benefits
Wellbeing programs, learning and development opportunities, parental leave for all parents globally, formal in-house and external training programs, coaching, and career planning resources.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch and Fine Jewelry Specialist», «Timepiece and High Jewelry Advisor», «Fine Jewelry and Watch Consultant», «Watch and Jewelry Category Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.