Chanel Territory Manager
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As a leader in global luxury, the brand combines artisanal craftsmanship with rigorous commercial standards and a discreet, heritage-driven image. Employment at Chanel typically emphasizes product excellence, client service and long-term talent development within a highly curated retail network.
Chanel is hiring a Territory Manager in Candiac — lead boutique operations, drive sales and deliver exemplary client experience.
Role & Responsibilities
- Lead commercial performance across an assigned territory of boutiques by setting and delivering sales targets, KPIs and growth plans.
- Coach, develop and evaluate store management teams to ensure consistent execution of brand standards, clienteling and service rituals.
- Implement merchandising and visual directives to maintain brand presentation and product integrity across stores.
- Manage inventory, replenishment and stock rotation to optimise availability while minimising shrinkage.
- Own territory-level P&L accountability, forecasting, budget adherence and promotional activity execution.
- Drive client acquisition and retention strategies, leveraging CRM and personalised client service programs.
- Analyse market dynamics and competitor activity, providing actionable insights to regional leadership.
- Ensure compliance with Chanel policies, local regulations and luxury retail best practices in operations and store administration.
Qualifications
- Proven leadership in luxury or premium retail with multi-unit responsibility and demonstrable sales results.
- Strong commercial acumen with experience managing budgets, forecasts and territory P&L.
- Exceptional people management skills: coaching, talent development and performance management of store teams.
- Advanced retail operations knowledge including inventory control, visual merchandising and CRM-driven clienteling.
- Excellent communication and interpersonal skills; fluency in French with strong English proficiency is highly desirable given the Quebec market.
- Availability for frequent travel within the assigned territory and flexible scheduling to support retail operations.
Skills
Experience
Typically 3–5 years of progressive experience in luxury or premium retail, including demonstrable success managing multiple stores or a geographic territory and meeting sales targets.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management or a related field preferred.
Workplace
The successful candidate will be located in Candiac, Quebec, Canada, with easy access to Montreal.
Culture
Chanel fosters an environment that values artisanal excellence, discretion and refinement in client service. The workplace culture blends creative direction with rigorous operational standards, offering a career path that rewards commercial impact and leadership within a heritage luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Area Manager», «Retail District Manager», «Regional Sales Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.