Chanel Team Manager

Employment
Full-Time
Seniority
Manager
Posted
Aug 3, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Team Manager position at Chanel's Sloane Street boutique in London. Lead retail operations and manage high-performing teams in luxury fashion.

Role & Responsibilities

  • Lead and manage a high-performing retail team to deliver exceptional client service
  • Oversee daily boutique operations at the Sloane Street location
  • Monitor sales performance and implement strategies to achieve targets
  • Recruit, train, and develop team members to maintain luxury service standards
  • Ensure compliance with visual merchandising and store presentation guidelines

Qualifications

  • Proven management experience in luxury retail
  • Strong leadership and interpersonal skills
  • Track record of driving sales performance
  • Experience managing high-value clientele
  • Knowledge of luxury brand positioning and premium customer service

Skills

Team leadership Sales management Visual merchandising Client relationship management Performance analysis Staff recruitment and training Inventory management

Experience

3+ years of team management experience in luxury retail or premium fashion environments

Education

High school diploma required; bachelor's degree in business, retail management, or related field preferred

Workplace

The role is situated in London, England, UK.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Manager», «Sales Team Lead», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Team Manager

London, UK

Continue to the application.