Chanel Team Manager

Employment
Full-Time
Seniority
Manager
Posted
Jun 11, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Team Manager position in London, leading retail operations and team on New Bond Street

Role & Responsibilities

  • Lead and manage a team of retail associates and specialists
  • Oversee daily store operations and ensure exceptional customer service standards
  • Achieve and exceed sales targets and KPIs
  • Train, develop, and mentor team members
  • Maintain visual merchandising and store presentation standards
  • Monitor inventory and stock levels
  • Foster a positive team culture and ensure compliance with company policies

Qualifications

  • Proven experience in luxury retail management
  • Strong leadership and interpersonal skills
  • Demonstrated ability to drive sales performance
  • Knowledge of luxury brand standards and clienteling practices
  • Excellent communication and organizational skills

Skills

Team leadership Retail operations management Sales performance management Inventory management Customer relationship management Staff training and development Visual merchandising

Experience

3–5 years of retail management experience, preferably within luxury fashion or premium retail environments

Education

Secondary education minimum; management qualification or relevant retail certification preferred

Workplace

The role is situated in London, England, UK.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Operations Manager», «Team Leader», «Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Team Manager

London, UK

Continue to the application.