- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 3, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Team Leader manages CHANEL’s Fragrance & Beauty account alongside the Account Manager, driving sales, client portfolio growth and team performance through a tailored client experience. This is a permanent role, working 37.5 hours per week across any five days in seven, at Arnotts Dublin.
Role & Responsibilities
- Manage the CHANEL Fragrance & Beauty account alongside the Account Manager, supporting business objectives and ensuring the team and account meet and exceed sales targets through a tailored, memorable client experience.
- Build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity.
- Develop CHANEL’s client portfolio through data capture in line with brand expectations.
- Drive the counter’s sales contribution to overall performance.
- Lead by example, motivating individual and team performance to meet and exceed targets while demonstrating and encouraging reliability and flexibility as business demands.
- Train and direct the team, and organise motivational and informative team meetings and briefings on products and procedures as appropriate.
Qualifications
- Approachable, collaborative and team-focused approach.
- Ability to build relationships quickly and foster team spirit, with a flair for collaboration.
- Enthusiasm for selling, flair for the product and excitement for delivering customer satisfaction.
Skills
Workplace
This position is based in Dublin, Dublin, Ireland.
Explore jobs in Ireland.
Benefits
Private Medical Insurance with the option to add family members; online GP app with appointments available 24/7 within 24 hours; Cycle Scheme participation for a tax-exempt bike and/or accessories; pension; life assurance; retail discounts across multiple retailers; employee assistance programmes and other support lines; arts and culture ticket discounts across major London attractions; CHANEL product discounts and employee-only sales; service awards offering CHANEL products, retail vouchers and additional holidays at milestones. Benefits are eligibility-dependent and subject to change.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Supervisor», «Retail Team Leader», «Counter Supervisor», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.