Chanel Sustainability Performance and Insights Manager
Chanel — Sustainability Performance and Insights Manager in London. Lead ESG performance measurement, reporting and insights for the maison.
Overview
Chanel is an independent, family-owned haute couture house and global luxury brand renowned for its craftsmanship across fashion, leather goods, beauty and fragrance. The maison combines artisanal savoir‑faire with global retail and distribution, sustaining a reputation for creativity, discretion and exacting standards. As an employer, Chanel attracts professionals seeking to operate at the intersection of luxury brand stewardship and rigorous corporate responsibility.
Role & Responsibilities
- Define, maintain and evolve the sustainability performance measurement framework and KPIs across environmental and social dimensions.
- Own end-to-end data collection, validation and consolidation for ESG metrics, ensuring data quality and auditable trails for internal and external reporting.
- Produce regular analytical insights and dashboards to translate sustainability performance into business-relevant recommendations for commercial, product and operations teams.
- Lead preparation of external disclosures and responses to benchmarking frameworks and indices (e.g., CDP, GRI, sustainability ratings) and support external assurance processes.
- Partner cross-functionally with sourcing, product, manufacturing, retail and finance to integrate performance targets into planning and investment decisions.
- Manage relationships with external consultants, data providers and verification bodies to deliver robust measurement and continuous improvement.
- Present findings and strategic recommendations to senior stakeholders and contribute to governance forums that oversee ESG targets and roadmaps.
Qualifications
- Bachelor’s degree in environmental science, sustainability, engineering, economics or a related discipline; master’s degree or advanced qualification preferred.
- Demonstrable experience in sustainability reporting, carbon accounting and KPI design with proven familiarity with reporting frameworks (GRI, CDP, SASB/ISSB).
- Strong quantitative aptitude and experience working with large operational datasets; proven ability to translate data into executive-level insights.
- Excellent stakeholder management and project leadership skills across multidisciplinary, international teams.
- Relevant professional credentials desirable (e.g., GHG Protocol training, sustainability reporting/assurance certification).
Skills
Experience
Typically requires 5+ years of progressive experience in sustainability performance, ESG reporting or sustainability analytics, ideally with exposure to luxury retail, manufacturing or consumer goods. Proven track record delivering data-driven reporting and interfacing with senior leadership and external assurance providers is expected.
Education
Bachelor’s degree required; master’s degree in sustainability, environmental management, data analytics or a related field preferred.
Workplace
This position is based in London, England, UK.
Culture
Chanel combines a culture of artisanal excellence and creative leadership with a disciplined, results-oriented approach to corporate responsibility. Teams operate in a collaborative, international environment where discretion, attention to detail and long-term brand stewardship are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sustainability Insights Manager», «ESG Performance Manager», «Sustainability Reporting & Insights Manager», «Environmental Performance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.