Chanel Style Expertise Manager
Chanel is hiring a Style Expertise Manager in Guangzhou to lead styling standards, client advisory and team training for store excellence.
Overview
Chanel is a globally recognised French luxury house renowned for its couture, ready-to-wear, leather goods, accessories and beauty lines. As an independent luxury maison with a strong heritage in craftsmanship and brand storytelling, Chanel maintains exacting standards across retail, product development and client experience.
Role & Responsibilities
- Define and implement in-store styling and client advisory standards to ensure consistent, brand-aligned presentation of product and service.
- Lead styling consultations and high-touch client appointments, delivering personalised looks that drive conversion and wallet share.
- Design and deliver training programmes, workshops and coaching for sales teams to elevate styling skills, product knowledge and upsell techniques.
- Collaborate with merchandising, visual merchandising and marketing teams to prepare seasonal product launches, lookbooks and in-store activations.
- Monitor style-related KPIs (conversion, average transaction value, attach rate) and translate performance data into practical improvement actions.
- Act as a subject-matter expert for product, materials and heritage, supporting cross-store consistency and advising on assortment allocation when required.
- Drive client retention initiatives through curated styling follow-ups, personalised communications and invitation-only events.
- Ensure flawless execution of bespoke client services and safeguard brand integrity in every client interaction.
Qualifications
- Proven track record in luxury fashion retail with demonstrable styling experience.
- Prior experience designing and delivering training or coaching programs for sales or styling teams.
- Strong leadership and stakeholder-management skills with the ability to influence frontline teams and regional partners.
- Excellent commercial acumen and familiarity with retail performance metrics.
- Exceptional presentation skills and the ability to translate trend and product insight into retail practice.
Skills
Experience
Typically requires several years (commonly 5+) of progressive experience within luxury fashion retail, including hands-on styling and at least some responsibility for coaching or leading teams. Experience supporting product launches and running client-facing events is expected.
Education
Bachelor's degree or equivalent in fashion, design, merchandising, marketing or a related discipline preferred.
Workplace
The successful candidate will be located in Guangzhou, Guangdong, China. 48 luxury roles are listed in Guangzhou on Cerulean. Across the Guangdong region, Cerulean lists 164 open positions — 1 listed in the past two days. Cerulean currently advertises 1.773 open roles in China, including 30 added in the last 48 hours.
Culture
Chanel cultivates a culture of exacting craftsmanship, aesthetic excellence and discretion, with a strong emphasis on heritage and creative direction. The workplace values meticulous attention to detail, continuous professional refinement and a service ethos that prioritises exceptional client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.