Chanel Strategic Data Program Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Lead IT governance for the Open to Buy (OTB) and Pricing Hub programs.
• Understand business needs and translate them into clear strategic direction, priorities, and implementation roadmaps.
• Ensure solution choices and implementation are appropriate for business needs, industrialization, and international deployment.
• Align business needs, solutions, delivery priorities, and deployment approaches to shape strategic program direction.
• Define, plan, and oversee solution delivery roadmaps with the development teams involved.
• Define and coordinate resourcing models to orchestrate solution development and deployment within allocated budgets.
• Define and execute international deployment plans and integrations with relevant regional systems.
• Ensure an appropriate support model is defined and established for new solutions.
• Coordinate solution evolution in line with business needs, program priorities, and deployment requirements.
• Report on and communicate program progress, budgets, costs, risks, and schedules.
• Work closely with the Director of Strategic Data Programs for Fashion to align program orientations, priorities, and key decisions, support roadmap consistency, align stakeholders, and secure transformation plans.
• Lead the operational delivery of the OTB and Pricing Hub programs, ensuring implementation, industrialization, international deployment, support, and evolution against quality, cost, and schedule objectives.
• Collaborate with relevant business teams, program development teams, regional systems involved in Pricing Hub deployment, and program IT governance bodies. Use the established resourcing models to coordinate development.

Qualifications

• At least 10 years of experience leading complex strategic programs involving solution industrialization and international deployment, preferably in retail and/or fashion.
• Knowledge of corporate financial management and financial and operational planning.
• Proven ability to lead complex strategic programs operationally from planning through delivery, ideally in a scaled Agile environment.
• Ability to translate complex business needs into strategic direction, priorities, solution choices, and implementation roadmaps.
• Expertise in managing schedules, budgets, costs, risks, international deployments, regional integrations, and support models; structuring and managing technical-functional resourcing in coordination with development teams.
• Ability to unite and engage multidisciplinary stakeholders around clear direction, shared objectives, and structured program governance.
• Ability to define, defend, and monitor budgets and provide regular, insightful program progress reporting.
• Strategic vision, active listening, and ability to understand, analyze, and structure complex business, organizational, and technology issues.
• Ability to clarify issues, build shared direction, and communicate with impact.
• Rigor, prioritization, analytical and synthesis skills, proactivity, and adaptability in an international transformation environment.
• Fluent professional English.

Skills

Experience

At least 10 years leading complex strategic programs involving solution industrialization and international deployment, preferably in retail and/or fashion.

Benefits

Career development, growth, and varied career opportunities.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.