Chanel Stock Support

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Receive, transfer, and organize stock and repair items to and from warehouse in a timely and organized manner
• Report defective goods and liaison with boutique team on inventory issues
• Maintain stockroom in a safe, clean, and organized condition with proper inventory management
• Execute accurate price-tagging of merchandise according to CHANEL standards
• Conduct daily and monthly stock takes, verify discrepancies, and maintain accurate inventory records
• Wrap purchased items and maintain a clean and orderly wrapping area
• Analyze stock levels, sell-through rates, and slow-moving inventory; report findings to management
• Manage special orders and reservations according to established procedures
• Handle incoming client communications regarding product requests, after-sales service, complaints, and repair follow-ups
• Ensure client concerns and service requests are addressed efficiently and within established timelines
• Coordinate repair transfers with external vendors and track outstanding repairs
• Support boutique floor staff with stock replenishment, rotation processes, and client assistance on the shop floor
• Collaborate with Fashion After-Sales Team and boutique management on stock processes and cycle counts
• Build positive team relationships and support the development of client relationships as a brand ambassador

Qualifications

• Minimum 2–3 years of related experience in luxury or high-end fashion retail
• Superior organizational and structural skills with meticulous attention to detail
• High level of accuracy and efficiency in inventory management and administrative tasks
• Physical capability to bend, climb ladders, lift and move boxes up to 15 kg regularly and up to 25 kg occasionally
• Fluent in Swedish and English; additional languages a merit
• High ethical standards and customer service orientation
• Ability to adapt to changing environments and work effectively under urgency

Skills

Experience

Minimum 2–3 years of experience in a related role within the luxury or high-end fashion retail industry, preferably in inventory, stockroom management, or retail operations support.

Education

No specific formal education requirement stated; however, strong organizational acumen and retail industry knowledge are essential.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.