Chanel Stock Operations Supervisor
- Location
- PerthWestern AustraliaAustralia
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 6, 2026
About Chanel
Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, fragrances and cosmetics. The maison is celebrated for its heritage, artisanal savoir-faire and exacting quality standards; as an employer it emphasizes discretion, craftsmanship and a high level of client service across its global retail network.
Chanel is hiring a Stock Operations Supervisor in Western Australia (Perth). Oversee inventory, the stockroom team and loss-prevention for a luxury boutique.
Role & Responsibilities
- Supervise daily stockroom operations including receiving, unpacking, tagging and storage of merchandise in accordance with Chanel procedures.
- Manage and coach stockroom staff to ensure productivity, adherence to SOPs and a customer-focused mindset when supporting the sales floor.
- Maintain inventory accuracy through regular cycle counts, stocktakes and reconciliation; investigate and resolve discrepancies promptly.
- Coordinate replenishment to the sales floor and timely processing of returns, transfers and markdowns.
- Implement and enforce loss-prevention and security protocols, including secure handling of high-value items and controlled access to stock areas.
- Own operational KPIs and produce routine reports on inventory levels, shrinkage, throughput and stock ageing for store leadership.
- Liaise with store management, visual merchandising and regional logistics teams to align stock flow with commercial priorities and launches.
- Train team members on inventory systems, RFID/WMS procedures and Chanel-specific handling requirements to preserve product integrity.
Qualifications
- Proven supervisory experience in a luxury retail or premium-brand stockroom, boutique or warehouse environment.
- Demonstrable track record of maintaining inventory accuracy and driving improvements in stock control processes.
- Strong leadership and people-management capabilities, including coaching, performance management and shift coordination.
- High level of discretion and understanding of handling high-value merchandise.
- Excellent organisational skills, attention to detail and capacity to work under busy, deadline-driven retail conditions.
Skills
Experience
Typically 3+ years in inventory or stock operations within luxury or premium retail, including at least 1–2 years in a supervisory capacity responsible for a small team and inventory control processes.
Education
High school diploma or equivalent; vocational certification in retail, logistics or supply-chain operations preferred. Formal training in inventory systems or retail operations is advantageous.
Workplace
The successful candidate will be located in Perth, Western Australia, Australia.
Culture
Chanel cultivates a culture of meticulous craftsmanship, refined service and professional discretion. Employees operate within a structured, quality-driven environment where teamwork, respect for heritage and attention to detail are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stockroom Supervisor», «Inventory Control Supervisor», «Retail Logistics Supervisor», «Stock Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.