Chanel Stock Associate

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Support stock objectives through operational assistance and the sharing of best practices.
• Contribute to daily stockroom activities and ensure information flows effectively within the team.
• Apply the Maison’s guidelines to stock activities and relay information needed to implement them.
• Share internal procedures and stockroom best practices, and help train new team members.
• Report operational needs and any obstacles within the role’s remit to the manager.
• Provide technical and operational support to teams with their daily tasks.
• Contribute stock-related operational information to morning briefings.
• Help maintain the boutique in accordance with established standards.
• Identify solutions that streamline sales-floor operations and support collaboration with other boutique teams.
• Help organize back-office stock areas.
• Develop knowledge of all product lines held in stock.
• Process incoming and outgoing product flows, receive deliveries, and verify delivery notes, invoices and merchandise.
• Act as the primary contact for the LDC to coordinate and track merchandise flows.
• Manage and track product releases in coordination with the LDC.
• Support the operational preparation of launches with relevant teams, including Visual Merchandising and the LDP manager.
• Manage and update maximum stock levels.
• Check compliance and track special requirements, including VIC consignments and loans for representation, with the relevant teams.
• Track inter-boutique product transfers and liaise with external carriers.
• Help organize and track cycle counts and the annual inventory.
• Manage quality returns, track credit notes and follow-ups, and liaise with the commercial department and SER.
• Contribute to innovative stock-related projects, including RFID; identify and report operational and business needs and improvement opportunities, and help implement agreed actions.
• Work closely with other boutique teams, including the cash desk, Sales Managers, Visual Merchandising, alterations and SER teams.
• Track operational objectives and propose improvements within the role’s remit.

Qualifications

• Professional stock-management experience and strong technical skills.
• Ability to respond to urgent situations and find solutions.
• Team spirit, service orientation and ability to pass on expertise.
• Ability to work collaboratively with team members and share expertise while respecting each person’s responsibilities.
• Proactive approach, excellent interpersonal skills and adaptability in a constantly changing environment.
• Organized, rigorous and versatile.
• Interest in fashion and openness to different cultures.
• Fluent English.

Skills

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.