Chanel Stock Assistant (Alternance)

About Chanel

Chanel is an independent luxury Maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines artisanal craftsmanship with global retail operations and a discreet corporate culture that prioritizes product excellence, client experience and long-term talent development.

Role & Responsibilities

• Receive, inspect and process incoming deliveries, ensuring accuracy and compliance with Chanel’s quality standards and traceability protocols.
• Perform put-away, storage organisation and stock rotation to maintain an orderly and secure stockroom.
• Carry out regular inventory cycle counts and assist with full stocktakes, reconciling discrepancies and updating the stock management system.
• Prepare, pick and pack items for boutiques and e‑commerce, including returns and inter-store transfers, following packing and presentation guidelines.
• Maintain garment and merchandise care standards (inspection, steaming, minor repairs) and ensure returned items are processed correctly.
• Operate handheld scanners / PDAs and basic stock software to update records; escalate stock issues to the Store Manager or Stock Manager.
• Adhere to health & safety and loss-prevention procedures and contribute to continual improvement of stockroom processes.

Qualifications

• Currently enrolled in an accredited vocational or higher-education programme relevant to logistics, supply chain, retail or merchandising (BTS, DUT, Licence or equivalent).
• Basic numeracy and strong attention to detail; accuracy in counting and record-keeping is essential.
• Physical ability to handle merchandise, including standing for extended periods and lifting up to standard retail weight thresholds.
• Reliable, punctual and committed to scheduled apprenticeship hours and learning objectives.
• Fluent French; practical working English is advantageous.

Skills

Experience

Prior experience in retail stock handling, warehouse operations or a logistics internship is preferred but not mandatory; demonstrable interest in luxury retail operations and strong organisational aptitude are valued.

Education

Enrolled in a vocational or higher-education programme in logistics, supply chain, retail, merchandising or a related field (BTS, DUT, Licence or equivalent).

Workplace

Culture

Chanel cultivates a culture of craftsmanship, discretion and exacting standards, where attention to detail and respect for product heritage are paramount. The workplace emphasises mentorship and professional development within a collegial retail environment that values service, quality and discretion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.