- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Spa, Wellness & Recreation
- Posted
- Nov 6, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Skincare Therapist delivers paid express facials and complimentary skincare, makeup and fragrance services in CHANEL’s Beauty Lounge, combining expert consultation and tailored recommendations to support service revenue, occupancy, retail conversion and client loyalty. The role focuses on VIPs, top clients and appointment guests, and requires flexibility to work shifts, weekends, public holidays and peak travel periods in line with airport trading hours; the position is full-time.
Role & Responsibilities
- Deliver paid express facials in accordance with CHANEL service protocols, consultation standards, hygiene requirements and service timing.
- Perform complimentary beauty services across relevant categories, including skincare, makeup and fragrance, according to training, business needs and client suitability.
- Conduct personalised client discovery before each service, considering beauty needs, preferences, travel context and available time.
- Provide considered aftercare and tailored product recommendations that extend the benefit of the service.
- Perform services with warmth, discretion, technical confidence and attention to client comfort.
- Contribute to Beauty Lounge KPIs, including cabin occupancy, appointment conversion, paid-service revenue, retail conversion, client recruitment and client satisfaction.
- Identify opportunities to introduce and convert clients to paid express facials, complimentary services and future appointments.
- Work closely with Concierges and Beauty Advisors to maximise appointment flow, promptly fill available service slots and ensure smooth client handovers.
- Maintain punctual, efficient service execution and timely cabin readiness to maximise appointment capacity while preserving a personalised experience.
Qualifications
- Experience in luxury retail, beauty, hospitality, aviation, hotels or premium client service.
- Highly organised, proactive and able to remain calm and gracious in a high-traffic environment.
- Proven ability to build strong client relationships and drive sales conversion.
- CIDESCO or CIBTAC professional qualifications are a plus.
- Professional fluency in English.
- Flexibility to work shifts, weekends, public holidays and peak travel periods in accordance with airport trading hours.
Skills
Workplace
This position is based in Singapore, Central, Singapore.
Explore jobs in Singapore.
Benefits
Opportunity to work with a well-known global luxury brand with a wealth of heritage; empowerment to take ownership of individual impact within the brand.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.