- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 6, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Senior Watches and Fine Jewelry Advisor represents CHANEL’s creativity and ultra-luxury image, using product expertise and storytelling to deliver distinctive customer experiences and build lasting relationships. The role collaborates with the fashion team to support business objectives and turns objections or conflicts into business opportunities.
Role & Responsibilities
- Deliver exceptional service to attract customers and create distinctive luxury experiences.
- Use passion and storytelling to express CHANEL’s creativity, brand heritage and distinctive positioning, including the contrast between tradition and modernity and the craftsmanship of its products.
- Build strong, lasting relationships with customers.
- Collaborate with the fashion team to share expertise and contribute to business objectives.
- Handle objections and conflicts with excellence, turning them into business opportunities.
- Represent CHANEL’s ultra-luxury brand image.
- Contribute to a collaborative and inclusive team.
Qualifications
- Experience delivering outstanding customer service.
- Passion for and knowledge of watches and jewelry.
- Excellent communication and relationship-building skills.
- Creativity and resilience.
- A collaborative, team-oriented approach.
Skills
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.