Chanel Senior Salesforce Marketing Cloud Technical Architect
- Employment
- Full-Time
- Seniority
- Senior
- Department
- IT & Technology Systems
- Posted
- Jun 10, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Senior Salesforce Marketing Cloud Technical Architect in New York — design enterprise marketing automation platforms.
Role & Responsibilities
- Design and architect comprehensive Salesforce Marketing Cloud solutions that support complex, multi-channel marketing campaigns
- Lead technical teams in the implementation, customization, and optimization of Marketing Cloud platforms and integrations
- Establish best practices for platform configuration, data governance, and marketing automation workflows
- Oversee system integration with CRM, ecommerce, and business intelligence platforms
- Mentor and guide marketing technology teams on technical architecture and implementation strategies
- Collaborate with marketing leadership to translate business requirements into scalable technical solutions
- Manage technical documentation, system roadmaps, and performance optimization initiatives
Qualifications
- 12+ years of experience in enterprise Salesforce solutions architecture or marketing technology leadership
- Extensive expertise with Salesforce Marketing Cloud, including Journey Builder, Email Studio, Automation Studio, and data extensions
- Advanced knowledge of APIs, webhooks, data modelling, and system integration patterns
- Strong background in marketing automation, CRM ecosystems, and digital marketing technology
- Experience managing complex technical projects and cross-functional technology teams
- Demonstrated ability to translate business requirements into technical specifications
Skills
Experience
12+ years in enterprise Salesforce solutions architecture, marketing technology leadership, or comparable roles managing complex platform implementations and technical teams.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent professional experience demonstrating advanced technical expertise.
Workplace
This position is based in New York, New York, USA.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Salesforce Marketing Cloud Solutions Architect», «Senior Marketing Technology Architect», «Marketing Cloud Platform Architect», «Salesforce Marketing Technology Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.