Chanel Senior Manager – Business Application Owner

Employment
Full-Time
Seniority
Senior
Posted
Jul 23, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks Senior Manager – Business Application Owner in London to lead financial systems (Oracle, Powerplan) and drive Record-to-Report transformation.

Role & Responsibilities

  • Deliver service excellence and operational efficiency to the Finance community as primary point of contact, managing escalations and providing functional guidance across the financial systems portfolio
  • Establish a culture of continuous improvement by gathering user requirements, identifying pain points, prioritizing enhancement initiatives, and translating business needs into functional specifications for technical development
  • Oversee data quality management as a data steward, implementing monitoring processes, developing quality assurance frameworks, and collaborating with process owners to refine data models, chart of accounts, and financial dimensions
  • Lead end-to-end project management for system implementations, upgrades, and transformations—from scope definition and requirements gathering to testing, deployment, and change management
  • Design and execute comprehensive training programs and adoption strategies, including onboarding curricula for new users and advanced training pathways, informed by support ticket analysis and evolving business challenges
  • Manage system access controls, license optimization, internal control compliance, and audit readiness in coordination with IT and security partners
  • Develop operational reporting and dashboard strategies to enable self-service analytics and decision-making capabilities for Finance analysts and leadership

Qualifications

  • Bachelor's degree in Accounting, Finance, Information Systems, or related discipline (MBA or CPA preferred)
  • Minimum 6 years of professional experience in accounting, financial reporting, data analytics, systems implementation, or systems administration
  • Demonstrated expertise in Legal Accounting Reporting and Oracle ERP suite (FCCS, ARCS, TRCS) and Powerplan or equivalent financial reporting platforms
  • Strong command of IT Service Management principles and practices
  • Project management expertise across complex, multi-stakeholder initiatives from initiation through closure
  • Proven track record managing international and multicultural teams with experience in markets outside Europe
  • Advanced analytical and data quality assessment capabilities

Skills

Oracle Financial Close Cloud Service (FCCS) Oracle Account Reconciliation Cloud Service (ARCS) Oracle Treasury and Risk Management Cloud Service (TRCS) Oracle Narrative Reporting Powerplan IT Service Management (ITSM) Project management (end-to-end delivery) Data quality management and monitoring Financial reporting systems ERP administration Business requirements gathering and functional design specification User training and change management Dashboard and self-service reporting design

Experience

Minimum 6 years of progressive experience in accounting, financial reporting systems, data analytics, systems administration, or IT service management. International exposure with demonstrated capability managing complex global operations across multiple geographic markets. Hands-on involvement in financial systems implementations, upgrades, or optimization initiatives.

Education

Bachelor's degree in Accounting, Finance, or Information Systems required. Master of Business Administration (MBA) or Certified Public Accountant (CPA) certification preferred. Relevant software certifications (Oracle, Powerplan, or ERP-related) are advantageous.

Workplace

This position is based in London, England, UK.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Business Application Owner – Finance Systems», «Senior Finance Systems Manager», «Finance Technology Applications Lead», «Global Applications Manager – Record-to-Report», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Senior Manager – Business Application Owner

London, UK

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