Chanel Senior Manager, Boutique Repair and Maintenance
- Location
- Los AngelesCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Senior Manager, Boutique Repair and Maintenance position in Los Angeles managing West-Southwest regional operations.
Role & Responsibilities
- Oversee all boutique repair and maintenance operations across West-Southwest region
- Manage and develop technical service teams across multiple locations
- Establish and enforce quality standards for in-store service delivery
- Implement preventive and corrective maintenance protocols aligned with Chanel brand standards
- Monitor equipment performance and service response times
- Collaborate with regional leadership on budget allocation and resource planning
- Train and mentor boutique service staff on technical excellence and luxury customer experience
Qualifications
- Proven experience managing technical or maintenance operations in luxury retail environments
- Strong understanding of boutique operations and in-store service standards
- Leadership experience with multi-site team management
- Knowledge of luxury brand service expectations and repair protocols
Skills
Experience
Extensive experience in luxury retail operations management, boutique maintenance, or technical service leadership, preferably within the fashion or luxury goods sector.
Education
Bachelor's degree in business administration, operations management, or related field preferred.
Workplace
This position is based in Los Angeles, California, USA.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Maintenance Manager», «Senior Repair Operations Manager», «Luxury Boutique Service Director», «Boutique Technical Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.