Chanel Senior Manager, Boutique Repairs and Maintenance
- Location
- Los AngelesCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $92,400–125,000/year
- Department
- Engineering, Facilities & Maintenance
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Senior Manager of Boutique Repairs and Maintenance at Chanel, Los Angeles. Lead West Coast regional facilities operations managing vendors, budgets, and multi-site retail maintenance.
Role & Responsibilities
- Oversee boutique repair and maintenance operations across the West Coast region, ensuring consistent adherence to Chanel's operational and aesthetic standards
- Direct day-to-day facilities management across Fashion, Watch & Fine Jewelry, Multi-brand Retail, and Ephemeral boutiques
- Build and manage relationships with vendors and contractors to improve service quality, responsiveness, and cost efficiency
- Identify recurring facility issues and implement proactive maintenance strategies to enhance long-term performance
- Support boutique teams by minimizing operational disruptions and enabling focus on client experience
- Manage budgets, track expenses, and process vendor invoices with financial transparency
- Coordinate boutique openings, relocations, and enhancement projects through vendor management and execution oversight
- Respond to urgent facility issues outside standard business hours to ensure business continuity
- Travel extensively across Northern California, Hawaii, Las Vegas, and the Pacific Northwest to conduct field assessments and boutique visits
Qualifications
- Minimum 5+ years of experience in facilities management, construction, or retail operations
- Strong understanding of building systems (MEP—Mechanical, Electrical, Plumbing) and ability to read construction drawings
- Proven track record managing vendors, contractors, and multiple concurrent projects
- Experience in a multi-site retail or hospitality environment preferred
- Financial acumen with experience tracking budgets and processing invoices
- Ability to lift and move up to 50 lbs regularly
- Flexibility to respond to urgent matters outside standard business hours, including evenings and weekends
Skills
Experience
Minimum 5+ years of relevant experience in facilities management, construction, or retail operations. Demonstrated expertise managing vendors, contractors, and multiple concurrent projects in a fast-paced, multi-site retail or hospitality environment. Proven ability to navigate ambiguity, prioritize competing workstreams, and execute under pressure.
Education
No specific formal educational requirements stated; however, technical knowledge of building systems and construction is essential.
Workplace
This position is based in Los Angeles, California, USA.
Compensation
The base compensation for this position ranges from USD 92,400 to USD 125,000 per annum.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, MilkStork, Care.com Membership); generous paid time off policies (vacation, holiday, sick, and volunteer days); 401(k) and incentives; robust healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, Health Advocate, International Business Travel Accident & Medical insurance, and Commuter Transit & Parking benefits.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Facilities Manager, Boutique Operations», «Boutique Maintenance Operations Manager», «Senior Facilities Director, Retail Portfolio», «Regional Maintenance and Asset Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.