Chanel Senior Learning & Development Professional

About %s

Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. The brand is recognised for exacting standards of craftsmanship, a strong creative identity and a global retail network. As an employer, Chanel operates with a mix of heritage-driven artisanal tradition and modern corporate functions, offering international career paths within a fastidious luxury environment.

Role & Responsibilities

• Design, implement and evaluate regional learning and development programmes aligned with global L&D strategy and local business priorities.
• Lead leadership, sales and product training initiatives for boutique and corporate teams across Korea; ensure localization and cultural relevance of global content.
• Conduct training needs analysis and partner with business stakeholders to prioritise learning interventions that improve commercial and service metrics.
• Develop curricula, learning journeys and blended solutions (classroom, virtual, on-the-job and e-learning) and oversee quality of instructional design.
• Manage external vendors and subject-matter experts; negotiate scope, deliverables and budgets for training projects.
• Coach and advise managers on people development, performance culture and succession planning practices.
• Define and track learning KPIs, produce impact reports and provide actionable insights to HR and business leaders.
• Drive continuous improvement of LMS processes, learning content governance and learner experience.

Qualifications

• Bachelor’s degree in Human Resources, Education, Business or related discipline.
• Typically 5+ years of progressive experience in learning & development, ideally with exposure to luxury retail, premium consumer brands or retail operations.
• Proven experience designing and delivering leadership and commercial trainings, with measurable impact on team performance.
• Strong stakeholder management skills with the ability to influence regional and local leadership.
• Experience managing external training vendors and overseeing program budgets.
• Familiarity with learning technologies (LMS), virtual classroom delivery and blended learning methodologies.

Skills

Experience

Five or more years of progressive L&D experience, including end-to-end design and delivery of leadership and sales programmes; prior exposure to luxury retail or premium consumer goods and experience working with regional stakeholders preferred.

Education

Bachelor’s degree in Human Resources, Education, Business or a related field.

Workplace

Culture

Chanel combines heritage craftsmanship with a contemporary, performance-oriented corporate culture. The workplace emphasises excellence, discretion and collaboration, offering employees the opportunity to work at the intersection of creativity, product knowledge and premium client service within a global luxury network.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.