Chanel Senior Group Director, Innovation Business Operations
- Employment
- Full-Time
- Seniority
- Director
- Department
- Executive & General Management
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 6, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks Senior Group Director, Innovation Business Operations in New York to lead strategic operational initiatives across global innovation portfolio.
Role & Responsibilities
- Lead strategic planning and execution of innovation business operations across the global organization
- Oversee operational efficiency and process optimization for innovation initiatives and new business ventures
- Develop and implement operational frameworks that support rapid scaling of innovation projects
- Collaborate with cross-functional teams including product development, research, and commercial divisions
- Monitor key performance indicators and provide regular reporting to executive leadership
- Manage budgets and resource allocation for innovation-related business operations
- Establish best practices and operational standards for innovation teams across regions
Qualifications
- Proven track record leading large-scale operations within luxury, consumer goods, or fashion sectors
- Strong expertise in business operations, process optimization, and organizational effectiveness
- Demonstrated success managing innovation or new business development initiatives
- Strategic mindset with ability to translate business objectives into operational excellence
- Excellent stakeholder management and cross-functional collaboration skills
Skills
Experience
15+ years of progressive experience in business operations, with at least 8 years in a senior leadership role managing complex operational functions within a multinational organization, preferably in luxury goods, fashion, or consumer sectors
Education
Bachelor's degree in Business Administration, Operations Management, or related field; MBA or advanced business qualification preferred
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Innovation Operations», «Senior Director, Operations & Innovation», «Group Operations Director», «Innovation Business Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.