Chanel Senior Distribution Center Manager

About Chanel

Chanel is an independently owned global luxury house renowned for haute couture, ready-to-wear, accessories and beauty. As an employer, Chanel combines artisanal craftsmanship with rigorous operational standards and global commercial reach, offering career opportunities across creative, retail and supply-chain functions.

Role & Responsibilities

• Lead end-to-end distribution centre operations including inbound receiving, put-away, replenishment, picking, packing and outbound shipping to retail and e-commerce channels.
• Own inventory accuracy, cycle-count programmes and stock reconciliation processes to maintain high levels of on-shelf availability and shrink control.
• Define and drive KPIs (OTD, OTIF, picking accuracy, productivity, cost per unit) and implement corrective actions to achieve operational targets.
• Develop workforce plans, manage labour scheduling, oversee training, and cultivate a high-performance, safety-focused culture.
• Partner with regional supply-chain, demand-planning, transport and retail teams to ensure timely allocation, seasonal ramp-ups and promotional flows.
• Manage third-party carriers, warehousing vendors and service-level agreements; negotiate contracts and monitor vendor performance.
• Champion continuous-improvement initiatives (Lean, 5S, automation) and lead capital projects to optimise layout, throughput and cost-efficiency.
• Prepare and manage operating budgets, headcount plans and CAPEX for the distribution centre; report performance to senior management.
• Ensure full compliance with HSSE, customs and local regulatory requirements applicable to warehousing and cross-border movements.

Qualifications

• Bachelor’s degree in logistics, supply chain, industrial engineering, business administration or related field; advanced degree preferred.
• Minimum 8+ years of progressive experience in warehousing or distribution operations with at least 3–5 years in a senior managerial role.
• Proven experience managing high-volume distribution centres that support both retail and e-commerce channels, ideally within fashion or luxury goods.
• Demonstrable track record of delivering KPI improvements through process redesign, workforce optimisation or automation.
• Strong vendor and stakeholder management skills, including experience with third-party logistics providers.
• Operational leadership with a focus on safety, quality and people development.
• Fluent Korean required; professional working proficiency in English preferred.

Skills

Experience

Eight or more years in warehousing, distribution or logistics roles with a minimum of three to five years in senior management leading a multi-functional DC operation supporting retail and e-commerce; experience in luxury/fashion preferred.

Education

Bachelor’s degree in supply chain, logistics, industrial engineering, business or a related discipline; MBA or master’s in supply chain/logistics advantageous.

Workplace

Culture

Chanel combines a heritage-driven creative ethos with uncompromising operational standards. The workplace values craftsmanship, discretion and cross-functional collaboration, offering professionals the opportunity to apply best-in-class logistics practices within a prestigious global luxury brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.