Chanel Senior Data Analyst

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Produce client and business analyses to support strategic decision-making across the organization
• Analyze customer performance, retail metrics, and collection data to identify trends and growth opportunities
• Design, build, and maintain dashboards, key performance indicators (KPIs), and reporting tools
• Conduct in-depth analyses on recruitment, customer retention, engagement, and loyalty initiatives
• Present clear, impactful recommendations to business teams and senior management
• Collaborate cross-functionally with Product, Brand Image, Customer Experience, Retail, Marketing, and other departments to address business priorities and enhance customer intelligence
• Work closely with regional and global teams to foster a data-driven culture and promote analytical best practices

Qualifications

• Minimum 7 years of professional experience in Data Analytics, Business Intelligence, Client Analytics, or equivalent analytical roles
• Advanced proficiency in Power BI, including data modeling, DAX, and dashboard development
• Expert-level proficiency in SQL and Python
• Hands-on experience with cloud data environments, particularly Google Cloud Platform (GCP) or equivalent
• Strong data visualization and storytelling capabilities with demonstrated ability to communicate complex analyses to diverse audiences
• Proven ability to translate sophisticated analytical findings into actionable business recommendations
• Professional fluency in English (written and spoken)
• Master's degree in Data Analytics, Statistics, Economics, Engineering, Business, or related discipline

Skills

Experience

Minimum 7 years of professional experience in Data Analytics, Business Intelligence, Client Analytics, or equivalent analytical roles. Prior experience in the luxury sector is highly advantageous, as is demonstrated proficiency in CRM, Client Intelligence, and Retail Analytics environments. Management or mentorship experience of analytical teams is valued.

Education

Master's degree in Data Analytics, Statistics, Economics, Engineering, Business, or related discipline.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.