Chanel Senior Communications Manager
- Seniority
- Senior
- Department
- Corporate Affairs, Sustainability & CSR
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Chanel
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, accessories, fragrances and beauty. As an employer, Chanel emphasises artistic excellence, craftsmanship and discretion while operating a global organisation that balances legacy and contemporary creativity.
Chanel seeks a Senior Communications Manager in London to lead press, campaigns and stakeholder communications for the Maison.
Role & Responsibilities
- Develop and implement integrated communications strategies that advance the Maison’s positioning across fashion, beauty and corporate narratives in the UK market.
- Lead media relations and press engagement: cultivate relationships with national and international press, secure coverage and coordinate interviews and briefings.
- Serve as senior communications counsel to local leadership and cross‑functional teams during campaign launches, product debuts and corporate announcements.
- Manage crisis and issues communications, including rapid response plans, statement drafting and alignment with global headquarters.
- Oversee local execution of global campaigns and launches, coordinating with marketing, digital, retail and external agencies to ensure message consistency.
- Plan and deliver press events, previews and experiential activations for key launches, liaising with logistics and creative teams.
- Manage external agency relationships and budgets, set KPIs and ensure rigorous measurement of earned, owned and digital media performance.
- Mentor and supervise junior communications staff, providing editorial guidance and performance feedback.
Qualifications
- Minimum 5 years’ progressive communications or PR experience, with a significant portion in luxury fashion, beauty or premium lifestyle brands.
- Proven experience leading media relations and delivering high‑impact earned media results at the national or international level.
- Demonstrable crisis communications experience and ability to act decisively under confidentiality and time pressure.
- Strong leadership and stakeholder management skills with experience coordinating cross‑disciplinary teams and external agencies.
- Exceptional written and verbal communication skills; editorial precision and a refined sense for brand tone of voice.
Skills
Experience
A seasoned communications professional with at least five years’ experience in PR or corporate communications, preferably within luxury fashion, beauty or high‑end retail, including proven delivery of national press coverage, campaign launches and crisis management.
Education
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or a related discipline; advanced or specialised training in communications is advantageous.
Workplace
This position is based in London, England, UK.
Culture
The workplace culture at Chanel balances rigorous attention to craftsmanship and heritage with contemporary creativity and global ambition. Employees are expected to operate with discretion, high standards and collaborative professionalism within a fast‑paced, detail‑driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Communications Lead», «Head of Communications — UK», «PR & Communications Manager», «Corporate Communications Manager», «Senior PR Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.