Chanel Senior Client Engagement Executive
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 4, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Senior Client Engagement Executive in Singapore – lead luxury client relationships and drive business development.
Role & Responsibilities
- Develop and maintain strategic relationships with key high-net-worth clients and institutional partners
- Design and execute customized client engagement strategies to maximize lifetime value and loyalty
- Lead cross-functional initiatives to deliver bespoke experiences aligned with client expectations
- Monitor client satisfaction metrics and implement corrective measures to sustain service excellence
- Collaborate with retail, digital, and wholesale teams to coordinate omnichannel client touchpoints
- Present product collections, market insights, and business opportunities to executive-level clients
Qualifications
- Proven track record in client-facing executive roles within luxury or premium sectors
- Demonstrated ability to manage relationships with high-net-worth individuals and corporate clients
- Strong understanding of luxury brand positioning, market dynamics, and competitive landscape
- Exceptional communication and interpersonal skills across cultural contexts
- Strategic mindset with ability to translate client needs into business objectives
Skills
Experience
Minimum 8–10 years of progressive experience in client relationship management, business development, or account management within luxury retail, fashion, jewelry, hospitality, or comparable ultra-premium sectors. Prior experience managing ultra-high-net-worth client portfolios is highly advantageous.
Education
Bachelor's degree in Business Administration, Finance, Marketing, or related discipline. Advanced certifications in luxury retail, business development, or client management are valued.
Workplace
This position is based in Singapore, Central, Singapore.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Director», «Senior Account Executive», «VIP Client Manager», «Senior Relationship Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.