Chanel Sales Support Intern
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independently owned Parisian maison recognised worldwide for couture, ready-to-wear, accessories and beauty. The brand is synonymous with heritage craftsmanship, meticulous standards and a discreet yet decisive approach to global retail and client relations. As an employer, Chanel typically emphasizes rigorous training, attention to detail and a culture that blends tradition with contemporary creativity.
Chanel is hiring a Sales Support Intern in Zurich to assist store operations, clienteling and inventory for the fashion team.
Role & Responsibilities
- Support daily store and sales operations, including point-of-sale transactions, stock replenishment and inventory control.
- Maintain and update client records in the CRM; assist with clienteling activities and appointment management.
- Prepare and process sales paperwork, inter-store transfers and online order fulfilment as required.
- Assist the store team with visual merchandising and presentation to ensure adherence to brand standards.
- Contribute to sales reporting, basic data consolidation and ad-hoc administrative projects using Excel and PowerPoint.
- Support in-store events and VIP visits, coordinating logistics, invitations and client follow-up.
Qualifications
- Enrolled in a Bachelor's or Master's programme in Business, Retail Management, Fashion, Marketing or a related discipline.
- Professional proficiency in German and strong working proficiency in English; French is an advantage.
- Demonstrable interest in luxury fashion and retail with a client-centric mindset.
- Excellent organisational skills, discretion and meticulous attention to detail.
- Legal right to work in Switzerland for the duration of the internship.
Skills
Experience
Previous retail or customer-facing experience preferred; internships or part-time roles in luxury retail, boutique operations or client services are advantageous but not strictly required.
Education
Currently enrolled in an undergraduate or postgraduate programme in business, fashion, retail management, marketing or a related field.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Culture
Chanel combines an atelier-like attention to craft with the dynamics of global luxury retail. Teams operate with high standards, confidentiality and a focus on bespoke client experiences, offering learning opportunities across sales, merchandising and client relations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Intern», «Sales Operations Intern», «Client Services Intern», «Retail Assistant Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.