Chanel Sales Support Intern
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 16, 2026
About Chanel
Chanel is an iconic French luxury fashion house with a global retail network, renowned for couture, ready-to-wear, accessories, fragrance and beauty. As an employer, Chanel emphasises artisanal craftsmanship, timeless brand heritage and high standards of client service, offering structured training and exposure to global luxury retail practices.
Chanel — Sales Support Intern in Geneva. Internship supporting boutique sales operations, client service and retail administration.
Role & Responsibilities
- Provide day-to-day administrative and operational support to the boutique sales team, including order processing, invoicing and delivery coordination.
- Assist with clienteling activities: prepare client dossiers, manage appointment schedules and follow up on client enquiries with discretion.
- Support stock management and replenishment processes, including inventory controls, incoming deliveries and boutique stock organisation.
- Contribute to visual merchandising and boutique standards under guidance, ensuring presentation adheres to brand guidelines.
- Prepare sales and client reports, reconcile POS transactions and assist with basic sales analysis for the boutique.
- Support boutique events and VIP appointments, coordinating logistics and on-site assistance as required.
- Perform general administrative tasks (filing, mailings, CRM data updates) to maintain operational efficiency.
Qualifications
- Currently enrolled in a tertiary programme (Bachelor’s or Master’s) in Business, Marketing, Fashion, Retail Management or a related discipline.
- Legal entitlement to undertake an internship in Switzerland.
- Professional demeanour, high level of discretion and an appreciation for luxury brand standards.
- Excellent organisational skills with a strong attention to detail and ability to prioritise competing tasks.
- Customer-service orientation and a desire to learn retail operations within a high-expectation environment; prior customer-facing experience is advantageous.
Skills
Experience
Internship-level role; some prior retail, hospitality or customer-facing experience is preferred but not mandatory. Academic projects or part-time roles in retail will be considered an advantage.
Education
Enrolled in a Bachelor's or Master's programme in Business, Marketing, Fashion, Retail Management or related field.
Workplace
The successful candidate will be located in Geneva, Geneva, Switzerland.
Culture
The workplace emphasizes meticulous craftsmanship, discretion and a dedication to timeless luxury. Teams operate with refined professionalism and mentorship is provided to cultivate retail expertise and brand stewardship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Trainee», «Retail Operations Intern», «Client Services Intern», «Sales Operations Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.