Chanel Sales Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

CHANEL is hiring a Sales Manager for its Paris CDG boutique in Roissy-en-France on a permanent, full-time contract, starting as soon as possible. The role leads and develops a team of fashion advisors, manages sales performance and stock, represents the House, and oversees collection purchases.

Role & Responsibilities

• Ensure the team understands and implements the House’s strategy.
• Coach the team on the sales floor to develop high levels of expertise in styling and client experience.
• Lead the team to foster collaboration and enthusiasm.
• Prepare and lead team briefings.
• Unite and motivate the team to achieve commercial objectives through follow-up meetings.
• Define priority actions for individual skills development and monitor their progress.
• Manage and monitor sales to support the achievement of objectives.
• Implement action plans to develop the business and performance, including revenue, client experience and loyalty.
• Report regularly to the Boutique Director on all actions undertaken with the team.
• Ensure boutique procedures and the Boutique Charter are implemented and followed.
• Ensure product lines are visible in coordination with Visual Merchandising.
• Optimize stock management and monitor sell-through and inventory objectives.
• Represent CHANEL and its style to clients through a personalized welcome and participation in client events.
• Represent CHANEL in internal bodies through contributions to projects.
• Represent CHANEL with external stakeholders in the luxury, retail and fashion sectors.
• Purchase collections for the boutique within budget and in line with its individual identity.
• Collaborate with other Sales Managers to develop the best assortment and offer clients personalized looks.
• Recommend purchases based on sales associates’ feedback on the collection.
• Conduct quantitative analyses to make recommendations aligned with the business and product strategy.

Qualifications

• Natural leadership and strong management skills.
• Ability to adapt to a constantly evolving environment.
• Enjoyment of teamwork.
• Ability to unite a team and excellent interpersonal skills.
• Commitment to leading by example and acting fairly.
• Passion for fashion and awareness of trends.
• Strong stylistic sensibility.
• Strong appetite for challenges.
• Confidence in on-the-floor coaching and formalizing action plans.
• Interest in analysis.
• Results-oriented approach.
• Intercultural openness.
• Fluent English.

Skills

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.