Chanel Sales Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Chanel — Sales Manager in Barcelona. Lead boutique performance, coach a luxury sales team and deliver outstanding client experiences for a premier fashion maison.

Overview

Chanel is an independent luxury maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand is synonymous with craftsmanship, timeless design and discreet, client-focused service, operating a global network of boutiques and selective retail partners that demand the highest standards of brand stewardship and commercial excellence.

Role & Responsibilities

  • Lead and motivate the boutique sales team to achieve daily, weekly and monthly revenue targets while maintaining exemplary client service standards.
  • Develop and execute clienteling strategies to acquire, retain and grow a high-value clientele, including personalised follow-up and event-driven outreach.
  • Manage boutique operations including stock control, inventory accuracy, loss prevention, visual merchandising standards and compliance with brand procedures.
  • Coach, train and evaluate staff performance; recruit and onboard new hires in coordination with regional HR and ensure ongoing skills development.
  • Analyse sales KPIs and prepare regular performance reports for regional management; translate insights into actionable improvement plans.
  • Oversee boutique floor planning and merchandising in line with corporate visual direction and local market dynamics.
  • Coordinate with regional leadership on promotions, product launches and CRM initiatives to maximise commercial impact.

Qualifications

  • Proven leadership and people-management experience within luxury retail or premium lifestyle brands.
  • Demonstrable track record of meeting or exceeding sales targets and managing boutique-level P&L drivers.
  • Strong commercial acumen with experience in client acquisition, retention and high-value client servicing.
  • Excellent organisational skills with a rigorous approach to inventory control and operational compliance.
  • Professional attitude, discretion and the ability to represent a high-end heritage brand with impeccable standards.

Skills

Clienteling Visual merchandising Team leadership and coaching KPI analysis and sales forecasting Inventory management and loss prevention Boutique operations and compliance Event-driven sales activation

Experience

Minimum of 3 years in supervisory or managerial roles within luxury retail or high-end fashion boutiques, with a proven record of driving sales and developing sales teams.

Education

Secondary education required; tertiary qualification in business, retail management or a related discipline preferred. Professional retail certifications or vocational training will be considered an asset.

Workplace

The successful candidate will be located in Barcelona, Catalonia, Spain. 86 luxury roles are listed in Barcelona on Cerulean, 2 posted in the last 48 hours. Across the Catalonia region, Cerulean lists 104 open positions — 2 listed in the past two days. Cerulean currently advertises 280 open roles in Spain, including 7 added in the last 48 hours.

Culture

Chanel fosters a culture of meticulous craftsmanship, discretion and timeless elegance; employees are expected to uphold the maison’s exacting service standards while delivering personalized client experiences. The company values professional development, collaborative teamwork and a commitment to brand heritage across global retail operations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

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The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Sales Manager», «Clienteling Manager», «Flagship Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.