Chanel Sales Assistant (Apprenticeship)
Chanel — Apprenticeship Sales Assistant in Nice. Alternance sales role at the Chanel boutique, starting September 2024.
Overview
Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As an employer, the brand is synonymous with craftsmanship, exacting standards and discreet service; boutiques emphasize professional development, product mastery and a client-centric approach within an exacting luxury environment.
Role & Responsibilities
- Greet and welcome clients, deliver personalised service and support sales to achieve individual and store targets.
- Develop client relationships and maintain accurate client records to support clienteling and follow-up.
- Present and demonstrate product knowledge across ready-to-wear, accessories and leather goods; advise on styling and product care.
- Operate the point-of-sale system, handle transactions, returns and ensure accurate cash and register reconciliation.
- Contribute to visual merchandising and shop-floor upkeep to maintain brand standards, including window dressing and stock presentation.
- Support stock management: receive deliveries, process inventory, and maintain stockroom organisation.
- Assist with boutique events, private appointments and coordinated client experiences.
- Collaborate with boutique team on daily operations, reporting, and learning-progress reviews as part of the alternance programme.
Qualifications
- Eligible for an alternance/apprenticeship contract beginning September 2024 and enrolled in a recognised vocational programme in sales, retail, fashion or luxury management.
- Professional and polished presentation with high standards of discretion and customer etiquette.
- Excellent interpersonal and communication skills in French; basic English skills are an advantage.
- Availability to work retail hours including weekends and some evenings.
- Right to work in France and ability to commute to the Nice boutique.
Skills
Experience
Open to students or recent graduates; previous customer-facing or retail experience is preferred but not mandatory for an alternance position. Demonstrable interest in luxury fashion and client service is expected.
Education
Enrolled in a vocational or university-level programme (e.g., BTS, DUT, Licence professionnelle or equivalent) in sales, commerce, retail, fashion or luxury management.
Workplace
The role is situated in Nice, Provence-Alpes-Côte d'Azur, France. There are currently 44 open positions in Nice on Cerulean. Within Provence-Alpes-Côte d'Azur, Cerulean currently features 177 open roles, including 5 recent additions. Across France, Cerulean lists 4.275 open roles — 127 of them newly added.
Culture
Chanel boutiques cultivate a culture of refinement, discretion and continuous learning. Staff are expected to uphold artisanal quality and attentive client service while receiving structured on-the-job coaching within a professional luxury retail setting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.