Chanel Sales Assistant (Apprenticeship)
Chanel — Sales Assistant (Apprenticeship) in Cannes: alternance in boutique fashion starting Sept 2024. Client-facing retail role at Chanel Cannes.
Overview
Chanel is a privately held, globally recognised French maison renowned for couture, ready-to-wear, accessories, fragrance and beauty. As an employer, the house emphasises craftsmanship, exacting standards and client-focused service across a network of boutiques and ateliers, offering structured training and exposure to luxury retail operations.
Role & Responsibilities
- Deliver exemplary, personalised client service and support client relationships through proactive clienteling and appointment management.
- Assist with sales transactions, process payments and accurately manage the point-of-sale system and receipts.
- Maintain boutique standards for visual merchandising and product presentation, ensuring windows and displays reflect house directives.
- Support stock management activities: receiving deliveries, replenishing floor stock, tagging and participating in inventory counts.
- Update customer information and sales activity in CRM, and support boutique reporting and administrative tasks.
- Contribute to in-store events and client experiences when required and work collaboratively with the team to meet commercial targets.
Qualifications
- Eligible for an alternance (apprenticeship) contract in France and currently enrolled in a relevant vocational training programme.
- Strong interest in luxury fashion and high standards of personal presentation and discretion.
- Excellent interpersonal and communication skills with a client-first mindset.
- Organised, reliable and able to work retail hours including weekends and peak seasonal periods.
Skills
Experience
No prior professional experience is required; previous retail or luxury boutique experience is an advantage but not obligatory for candidates entering an alternance programme.
Education
Enrolment in a vocational or higher-education programme in fashion, luxury retail, commerce or equivalent (BTS, Bachelor or vocational diploma) appropriate for an alternance contract.
Workplace
The role is situated in Cannes, Provence-Alpes-Côte d'Azur, France — conveniently close to Nice. There are currently 71 open positions in Cannes on Cerulean, with 2 added recently. Within Provence-Alpes-Côte d'Azur, Cerulean currently features 177 open roles, including 5 recent additions. Across France, Cerulean lists 4.275 open roles — 127 of them newly added.
Culture
Chanel cultivates a culture of refinement, discretion and rigorous attention to detail, with a strong emphasis on mentorship and professional development within boutiques. The workplace values teamwork, client dedication and respect for heritage craftsmanship while fostering a polished, service-oriented environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.